Contact KidPass Support
Company Name: KidPass, Inc
About: KidPass is the new way for parents to discover and book amazing kids activities.
Headquarters: New York, New York, United States.
KidPass Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with KidPass. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact KidPass. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of KidPass, Inc
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Get Pricing Info for KidPassContact KidPass! Or Contact Support
Need help using KidPass? Try their Help Center now!
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Read 4 Customer Service Reviews 😭😔💔
Hi iv tried to cancel my subscription numerous times the last two weeks to no avail , I don’t wAnt to result in leaving negative feedback , but I want my subscription cancelled I find iv wasted enough money and not had anything out of it … so therefore my cancellation request from now please ..
Meh
by Whyn07m3
1. Reserved 2 different things at 2 different days - never received any booking confirmations via email
2. Closed account, but they still charged my card even when my account has already been closed
3. Very limited selection of activities - looks like they have a lot because hey keep repeating the same thing every hour for many activities, but really I knew everything I could possibly do with my child after using this app the first day. Kept coming back to it for a bout a month to see if there is anything new - nope, same activities repeated every hour throughout the day
Am I missing something here?
by Pinkness27
Why are there so many stars for this app? For one, I can’t find the cancel account button anywhere and when I did, it kept saying my pass has extended to a certain date (which is already the trial end date). I’ve searched and searched on the app and on the website for certain activities that are on my area and my baby’s age range (and yes I even refined my search) and yet the results are still the same, unrefined. Feeling like this is a scam. Ugh, and it’s so difficult to contact them, especially when there is no number to call. What the heck!
Not a Great Deal
by DMRDeL
I was most disappointed in learning that once I canceled, we could not use the remaining credits. The selection is limited beyond the PK-1st grade. Once we dropped into the basic selection, it no longer made sense to keep the subscription. It would have been nice to be able to use the remaining credits. We feel ripped off. I don’t recommend this service for anyone with kids over 5 years old and just know you’ll probably get bored with the selections. They could use new partnerships and increase diversity and access.
Have a Problem with KidPass? Report Issue
Why should I report an Issue with KidPass?
- Pulling issues faced by users like you is a good way to draw attention of KidPass to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a KidPass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KidPass.
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