Firefox Status

Last Updated on 2025-02-18 by Mozilla

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⚠️ Most reported problems ⚠️

Crashes

50.0%

Something else

50.0%

24 hour clock ⏰

- Inability to turn off new tab feature in iOS version 37

- Lack of adblocker list on iPad app

- Inability to control blockers and trackers like on iOS

- Unappealing new logo

- Automatic opening of new tab upon opening app is inconvenient

- Dark mode inverts website colors, defeating the purpose

- Interface on mobile version needs improvement, including easier access to bookmarks and tabs

- Lack of control over privacy levels in main app without using Firefox Focus

- Need for restoration of refresh button to bottom toolbar

Luis 2023-09-19

App icon is blackened out and unresponsive.

Showing 1-1 of 1 reported issues:

Common Firefox Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Firefox network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Firefox App
1. On android, goto Settings » Firefox » click [Force Stop]

Clear Firefox App Cache and Data:
1. On android, goto Settings » Apps » Firefox » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Firefox.

On android, goto Settings » Apps or Manage Apps tab.
Click Firefox » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Firefox » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Firefox