When it comes to your life online, you have a choice: accept the factory
settings or put your privacy first. When you choose Firefox as your default
browser, you’re choosing to protect your data while supporting an independent
Listed below are our top recommendations on how to get in contact with Firefox: Private, Safe Browser. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Firefox: Private, Safe Browser. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mozilla
Get Pricing Info for Mozilla
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You can now contact Firefox: Private, Safe Browser customer service directly
via Email using our new site - AppContacter.com
EDIT July 12: Another small update, no fix for any of the issues mentioned. EDIT July 8: Several months since its introduction and many times the issue has been reported, night mode is still unusable after a few minutes and causes the entire screen to become a garbled and unreadable mess. I appreciate the additions to the developer log that I didn’t even know existed on mobile but there might be more pressing issues. I’ve used this app for years and it seems to continue to get more buggy with each release. My first and main tab is Wikipedia, and so most of the bugs I find are experienced on that site. Whenever the app crashes (which happens very frequently, especially when switching from another app back to Firefox) it sends me to a completely random page from my browsing history on that tab, sometimes pages I visited last week. Night mode is great when it’s usable for a few minutes before causing the display to show a mess of distorted lines, partially or fully destroyed images, and various parts of the page being displayed on top of each other making it unreadable and impossible to tell where you are on the page. The night mode bug has existed for as long as I can remember night mode being a feature, while the flashback-on-crash issue seems to have only cropped up in the past two or three months.
I jjst I just tried to call Firefox for customer support and they actually do not have a phone number to call. Anytime I try to do any Google search or check my email with Google on Firefox browser it shrinks the tax and makes everything so large that you can actually see any of the things that are going on in your email anytime I go to use a Google search on Firefox it makes the text super large and the areas were you trying to type super small so you can actually see anything. I’ve opened the same links in safari not an issue so it’s definitely not just my desktop and I called the so-called Firefox Support number I then spoke with the person for 20 minutes getting them to remote into my account at which point they told me they could fix the issue but I have to pay a one time support fee then that lady started to trying to open up my personal emails while she was remolding into my computer!!
As much as I love the team at Mozilla, their testing team just isn’t doing good. In terms of mobile devices they do not address issues even after many releases. Many times the entire app will be unresponsive to any gestures, making you force quit the application and restarting it. Sometimes you also have to close the tab even after a restart. Second, is their copy and paste... you must hold longer than apples normal settings to even copy a link. Normally you could click once on the address bar to select the entire thing but Mozilla thinks we want to edit the middle of our link when we click on it. Another is pop up light boxes are very buggy and become unresponsive. As you’re adding new features please also keep in mind to fix your bugs. I am no longer using this browser after 3 months of skeptical transition to a new browser but it seems I’ll be heading back to chrome for now. Sorry Team @ Mozilla.
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