Contact Private Secure VPN Support
Company Name: VPNetworks LLC
About: Take Back Your Internet Privacy with TorGuard VPN!
Unlimited Access – No
bandwidth caps, or throttling, just unlimited VPN.
Fast Speeds – Fast
connection speeds from anywhere in the world.
Private Secure VPN Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of VPNetworks LLC
Privacy & Terms:
https://torguard.net/submitticket.php
3 Most reported problems 😔💔
New update freezes when trying to connect
by Yzfr6 Freak
You may actually want to look into this instead of being so dismissive of other reviewers with similar issues. Yes, you’ve got lots of positive reviews, but doesn’t mean that everyone is having the same experience.
I have reinstalled this app and power cycled my device already. Device is on iOS 14.4, and whenever I set the country, it just freezes. The big circle connect is unresponsive.
Unknown callers or spam
by Justanothermango
Every time I use TorGuard ( connect to any location) I get a million spam calls within a few day period. Really annoying, even happened after just going on social security website, I think it might have something to do with the way the software is installed on the apple products. Anyone else have this issue?
Good service, Glad they added back Openvpn support
by Phoenix2000
The service is great!
I wasn’t happy when they removed the ability to install openvpn profiles via the app, but their recent update added Openvpn support directly to the app, so that’s great!
The app could use some improvement:
- The Secure WiFi feature isn’t working. It stays on the VPN even when it’s on a marked secure network
- There’s a second place to login with account credentials, but they don’t give any explanation as to why that’s needed. The VPN seems to work fine without it.
- Should be able to configure excluded networks by adding the one you are currently connected to without having to type it in manually
- Should be able to configure what networks to auto connect on without having to disconnect.
- Would be nice to have an option to automatically use the vpn on any unsecured WiFi network, not just all except manually excluded.
Most of these problems have been there for quite a while, so not the best in terms of support speed.
Have a Problem with Private & Secure VPN: TorGuard? Report Issue
Why should I report an Issue with Private & Secure VPN: TorGuard?
- Pulling issues faced by users like you is a good way to draw attention of Private & Secure VPN: TorGuard to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Private & Secure VPN: TorGuard customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Private & Secure VPN: TorGuard.
