Contact Avast Secureline VPN Proxy Support

by Edboone

The most recent update made a decent app (by an otherwise crummy company whose stuff does NOT work on PCs) finally as bad as the rest of their stuff. It now disconnects constantly, does not reconnect, and -this is really cute- no matter how many times you select “automatic reconnnect,” that option will not remain selected! So every couple of days it will stop reconnecting, you’ll have to re-open the app connect, go to settings, select “automatically reconnect,” and then wait and see how long it works this time!

I was already set on not renewing my subscription on my phone once the company’s product didn’t work on my PC, and they provided customer service that was unhelpful and eventually just stopped replying. At this point, I’m about to go find a new VPN and put that on my phone and PC, and just write off the rest of my Avast subscription as a lesson learned on what companies not to buy products from.

by Joshbwwwww

Not until recently had I noticed that my refund ¥328 as a whole for the premium offered 3 year subscription order on Feb 11th did not get processed, instead, Avast sent me a letter on Feb 14th saying it was processed. The thing is that my money had stayed at Avast for 60 day trial order on Feb 20th, which was partially auto deducted ¥248 on April 20th for the official order which is only one year subscription and I did not get the rest ¥80 back, still.

I don’t understand why I didn’t get the Avast notification that my previous order refund was to stay for another trial order and charged partially for the official order 60 days later. If someone had been notified officially that his money, even if it was a premium offered price, would have been taken for a hold and finally resulted in an one year subscription without special offer, he’d have thought it twice.

by SamSBD

I generally like avast stuff but this offering falls into an unethical area.

Firstly, I was looking for an antivirus, not any of the other stuff this offers and of course it does not include an antivirus; why was it the first search hit? Then, when the trial time ran out (I had cancelled the subscription stance I didn’t need it), suddenly, all I could do online is renew the subscription; the link for being taken off the list did not work. The vpn it forced my phone through would turn itself back on after being turned off. I had to actually remove the app to be able to use the browser without this its interruptions.

I could see how an older or less phone savvy person might get frustrated and just keep buying the subscription. That is not an ok tactic to employ and it makes me want to reconsider using your other products.