Trail app not working? crashes or has problems?

Trail Status

Published by Pinkbike.com on 2024-04-25

Trailforks is a trail database with 400,000 trails. Users can contribute data
and then local trail associations have the control to approve & curate the data.

I have a problem with Trail

Are you having issues? Select the issue you are having below and provide feedback to Trail.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Tim Weglarz 1 year ago

Pro app crashes on startup on Android and fails to upload some logs and loses them even thought they were saved, it work fine until recently. Already tried updating Android webview and Google Play Services and reinstalled app and region maps which allowed it to restart once, but then problem repeated. Phone is moto g(7) optimo maxx (XT1955DL) Android version 10.

By Benoit Maynard 1 year ago

Save activity on trailforks application won't work, it is not saving in my log. What can I do?

Common dislikes about Trail app

- Pay wall for basically every useful feature

- Blocks every useful feature

- Glitches out when trying to write reviews

Have a Problem with Trailforks? Report Issue

Common Trail Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Trail app on iOS and Android devices. Solve all Trail app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Trail iPhone Issues and Solutions

Trail iOS app crashes, not working, errors
Trail iOS app network issues
Trail on iOS has black/white screen

Trail Android App Issues and Solutions

Trail has errors/crashing/not working
Trail server network connectivity issues
Trail has black screen

Trail iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Trail app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Trail app crashes or not working on Iphone (iOS):

Close and restart the Trail app on iPhone
Update Trail app to the Latest Version for iOS
Uninstall and reinstall Trail iPhone app
Update your iPhone to the latest iOS version

Fix Trail on iPhone unable to connect to server/internet connection issues::

To resolve Trail network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Trail black/white screen (blank screen) on iPhone:

Follow the Trail iOS app troubleshooting guide Here →

Trail Android App Issues and Solutions

Fix Trail not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Trail app issues:

Force Stop the Trail App
1. On android, goto "Settings" » click Trail app. » click "Force Stop".

Update Trail to the latest version on PlayStore

Clear Trail App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Trail app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Trail.

Fix Trail unable to contact server/ Trail internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Trail » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Trail » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Trail on android.

Solve Trail black/white screens issue on Android:

Follow the Trail android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pinkbike.com, developers of Trail.

100% Contact Match

Developer: Trailforks

E-Mail: [email protected]

Website: Visit Trail Website

About this app

Users can contribute data and then local this app associations have the control to approve & curate the data. - Offline this app maps and info. - View this app status & reports! It allows you to download offline this app maps for use on your rides! The Trailforks app is your mobile companion to the website. Trailforks is a this app database with 400,000 trails. Note: Continued use of GPS running in the background can dramatically decrease battery life.