Contact Trailforks

Contact Trail Support

Published by on 2023-12-18

About: Trailforks is a trail database with 400,000 trails. Users can contribute data
and then local trail associations have the control to approve & curate the data.



How to Contact Trail Customer Service/Support

Trailforks Contact Information

Listed below are our top recommendations on how to get in contact with Trailforks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Trailforks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pinkbike.com



100% Contact Match

Developer: Trailforks

E-Mail: [email protected]

Website: Visit Trail Website



More Matches

Get Pricing Info for TrailFork
Contact TrailFork! Or Contact Support
Need help using TrailFork? Try their Help Center now!
TrailFork in the News!


Social Support and Contacts

TrailFork on Facebook!
TrailFork on Twitter!
TrailFork on LinkedIn!



Privacy & Terms:

http://www.trailforks.com/ridelog/planner/

http://www.trailforks.com

https://www.trailforks.com/about/legal/

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/




Reported Issues: 10 Comments

3.8 out of 5

By Ty Langevin

7 months ago

I wanted to cancel my subscription . And the charge just went through two days ago I think. What can I do to cancel and credit back my account .

By Stan Swanson

10 months ago

How do I cancel my membership?

By Kristen Bailey

1 year ago

I signed up for the pro and want to cancel but I can’t cancel it because it keeps saying there’s an error to cancel my subscription. Then I go online and I look at my subscriptions and I see that they have already charged me until 2023. Please stop my subscription and please let me know when this is done. Thank you

By Paul Newton

1 year ago

I recently signed on for the pro and I am mediately wished I hadn’t. It’s a terrible app that does not flow well and I can’t even cancel it because it keeps saying there’s an error to cancel my subscription. Then I go online and I look at my subscriptions and I see that they have already charged me until 2023. Please stop my subscription and please let me know when this is done.

By Sara Freitas

1 year ago

HELP! I have repeatedly tried getting help to no avail. I have Outside Plus which gives me free TrailForks yet I’m charged through Apple $17.99 for a year’s subscription. How do I get a refund or credit? Please help.

By John Glynn

2 years ago

Trailforks team, I have sent a previous email on why I have an annual subscription and unable to bring up Trailforks on my iPhone app? It continues to ask me to purchase pro which I believe I have paid for. Please expedite this ongoing query. Captain Glynn

By Mary Payne

2 years ago

I got a new ph and my Trailforks app did not transfer so I uploaded Trailforks again but I forgot my email address or username I used and I have been paying for Protrail forks. I have tried all options but nothing. Pls help!

By chilyard4


Once A Great App

I have used this app for years. It had more trails, more accurate trails, and a better GPS than most other trail apps. I used this app for most new rides I went on, until they decided to put up a pay wall for basically every useful feature. I understand that they need to monetize their app, but their strategy of blocking every useful feature is the deal breaker for me. I have deleted the app and will be using their arch-nemesis, MTB Project, until they update and change how they monetize the app. ***update*** I still don’t use this app for the above reasoning, but their app just happened to show up when I searched for something else. They are obviously filtering out the majority of the reviews, which just happen to be the negative reviews, to improve their overall rating in the App Store. This is a misleading and unethical tactic and really reflects the values of the company itself.



By torh88


BIG NO!!

App is pointless. I downloaded pro in a pinch trying to navigate our way out of the woods before dark on some poorly marked trails. My card was charged and got the Apple receipt, however nothing changed with the app and it stayed at the grey screen still prompting to upgrade to pro. It’s been days later and still won’t let me see anything different from the free version. I just requested a refund from Apple. After the third time of trying to write this review and it glitching out I had to write this in notes and paste it over. Just bad.



By carl123


Always sort reviews by most recent

Apps like this one wind up with avg review grades of 2-3 stars because they were getting five stars a few years ago and now get one star (excluding self promotion reviews). Apps can switch to pay if they want, but doing so by monetizing both user-supplied data along with selling user data is easily the sleaziest swindle I’ve seen in a while. It’s sad that the developers have so little self respect. Money is good, but have a little dignity.




Have a Problem with Trailforks? Report Issue

Leave a comment:




Why should I report an Issue with Trailforks?

  1. Pulling issues faced by users like you is a good way to draw attention of Trailforks to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Trailforks customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Trailforks.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Sports