Contact POEMate

Contact POEMate Support


Company Name:

About: This is unofficial Path of Exile Skill Tree app. It allows you to create builds
for any Path of Exile character and share them with a build link.


 
  2024-07-21

POEMate Customer Service 💢

Hard-to-find customer service info can be a red flag. Is POEMate Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Digital Fun



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit POEMate Website

Privacy Policy: https://xavyer.github.io/POEMate/PrivacyPolicy.html

Developer: Evgheni Obruchcov




Privacy & Terms:

https://www.youtube.com/watch?v=G8QM16bFLbE



Can I trust POEMate app?

Protect your data and wallet. We investigate the developer's website (Xavdev.net), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.9 out of 5

Good until it crashes

2025-03-18

by OsirisOdinCat

This app is great to plan out a build on mobile for transfer over to path of building when you just can’t access it - when it works. However, over the last 2 weeks it has become nearly unusable because any time I attempt to make a new build it crashes. The only work around I’ve found is to uninstall and then reinstall this app! Ridiculous. Just save your time and use path of building.

Good but became bug ridden with mastery release

2025-03-19

by AJJJA5

Mastery list items don’t always render completely (or all are missing) on non-iPad screens (iPhone 13), passives often switch icons when selected, conversion gems when applied alter masteries that reference attributes, when removed, the mastery text still reads the converters attribute, etc.

Borderline useful?

2025-03-20

by Sandman715

Good for mentally mapping out skill progression but little else. Crashes fairly frequently on loading.
Not entirely sure it's even being maintained, the pastebin support suggestion has not been addressed or any of the myriad other save/load bugs.

Will update review when or if they are ever addressed.




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Why should I report an Issue with POEMate?

  1. Pulling issues faced by users like you is a good way to draw attention of POEMate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a POEMate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using POEMate.


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