Contact MONOPOLY GO!

Contact MONOPOLY GO Support


Company Name:

About: Hit GO! Roll the dice! Earn MONOPOLY money, interact with your friends, family
members and fellow Tycoons from around the world as you explore the expanding
universe of MONOPOLY GO! It’s the new way to play - board flipping cleanup not
required! Take a Break! Escape, enjoy, dream, scheme and stay in touch with
this newly reimagined twist on MONOPOLY! Let everyone’s favorite zillionaire,
Mr. MONOPOLY, be your guide as you.



MONOPOLY GO Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Scopely, Inc.



Verified email ✔✔

E-Mail: monopoly-go-support@scopely.com

Website: 🌍 Visit MONOPOLY GO! Website

Privacy Policy: https://scopely.com/privacy/

Developer: Scopely




Privacy & Terms:

https://scopely.com/privacy/






16 Most reported problems 😔💔

4.8 out of 5
Billy Glazed
2023-10-15

Account recovery

Gerald Micco
2023-10-10

On Oct. 10 at noon, Eastern US time, I bought a $19.99 rolls package. I was charged $48.12 according to my bank statement. I'd like a refund of the differential. Thank you.

Rolandie
2023-09-09

i made a purchase and i was suppose to receive my rewards and they gave me half of what they advertised and that’s not even fair at all man i want my money back then

Ace Hull
2023-09-08

I googled how to contact you and I clicked on the first link, I didn't see it was for account deletion. You sent me an email saying there's no way to undo it and it will be done in 30 days? There wasn't even pop up reminder or warning! I'm so shocked and honestly very upset. I worked hard on my progress and simply wanted to email because my game was glitching and not giving me rewards. Please help me.

Rauleida
2023-09-08

Buenas mi cuenta no me quiere aparecer cuando le doy a entrar con el Facebook me manda a otra cuenta con mi nombre y con menos puntos y yo quiero la que tenía por favor ayúdeme a recuperar mi progreso

Malyha Cross
2023-09-05

PLEASE HELP. my game is stuck. i am on a repetitive bank heist and it will not let me finish it. it lets me select every single coin/dollar/ring and then i can’t advance further. i’m just stuck. i close the app, delete the app redownloaded it, and it just keeps taking me back to the heist. i’m losing shields i’m losing money i can’t collect my free gifts i can’t do anything i can’t play in any of the completions. it’s been over a week, i’ve reached out to support over 10 times. my user id is 49149727. PLEASE FIX MY GAME SO I CAN PLAY AGAIN

Sidonia Oliveira
2023-08-29

I’ve been playing and didn’t get paid ref 143265970182 monopoly gameshow jackpot

Abang Boy
2023-08-20

im lose my account

Julia
2023-08-17

Can’t get the cards I need keep getting the same ones over and over and over. Very frustrating.

Jean
2023-08-13

I could not sign on for several hours last night. So, I deleted the app thinking if I downloaded it again it would come back. It didn’t. I can’t get to my GloriousEmu account. I’ve put money into it. Would like it back. Please help. I was past Venice nights went up a few yesterday.

Deborah Lay
2023-08-08

I played the cake event and it said if you built the whole cake the top prize is 5000 rolls I built the cake and only got 600 rolls where is my other 4400 rolls?I did not get what you said the prize would be. Can I please get the rest of my reward? Thank you

Sarah
2023-08-03

I have spent a good bit of money. I only continue ti get the same stickers over and over. I can never get the ones I need. Does right at home even exist? Very frustrating!!!

Bryan Genette
2023-07-25

Bonjours peut être que j’aurais une réponse ici j’attend partout pour qu’on me donne mais récompense manuellement car termine l’album reçu les 15000 dès et ici pour la 2 eme fois je reçoit aucune récompense dés album déjà fini 1,2,3,4,5,6,7,8,9,10,11,12,13,14 ,17,20,21 Voilà tout se que j’ai déjà fini sans avoir les récompense surtout quel son bcp plus élever que les premier

Rigged in every way

2024-05-12

by Kcjo1

It’s unfortunate cause it can be really fun but they definitely mess with odds during events and chances that it’s ridiculous. They control what spaces you land on (easy to see because there’s events landing on certain spots then suddenly you never land on them or when it’s over they are all you land on and it changes for the different events) I land on the same spots around the board over and over, literally have seen the dice flick with mysterious extra momentum to turn away from what I needed. Ginger peg is rigged, you land in the left corner always, garden pals is rigged you can never get high spins, Like it’s a dice roll game-do you really have to rig it that much? It’s also incredibly annoying that you get a million pop ups for all their scam deals the second you open the app and run out of dice, each one with the “x” in a different spot so you actually can’t spam through them. Seriously like 10 times. You also just stop getting new stickers, they definitely decided already if you’ll get those stickers and who will complete the album’s, they want people to trade, I believe they have quotas so people are tempted to buy sticker packs- the RIDICULOUSLY priced sticker pack that’s $30 for one!!! Oh it’s thought out alright but it’s so obvious they’ve ruined this game for me and many others, in the fb groups many people are loosing steam for this game because how much they’ve messed with it- do your self a favor and don’t play it. Good job ruining a game.

Endless money pit

2024-05-13

by Jpanic83

lol at any of you wasting away your money on a cellphone game. This game has to be one of the worst out there as far as spending money and progressing in the game. I refuse to spend any money on a stupid cell game. It’s for entertainment only. But the real issue here is the lack of gameplay without spending. It’s a complete joke. I can not play this game for 24 hours. Pick it back up again and still only be able to have consistent gameplay for no more than 5 consecutive minutes before I’m inevitably out of money and rolls of dice. 5 consecutive minutes. Really? And then of course you’re bombarded with pop ups asking you to spend money. Yeah ok losers. I’m 41 years old I’m not lining your pockets to be entertained from a stupid cell game. I’m on level 69 and it’s taken me well over a month to get that far without spending a dollar. 9 free rolls every hour? Really? Cause that’s enough to do nothing. Oh wait but I guess I should just spend a little money so I can move further? And then do the same on the next level and the next. There are 150 levels in this game. By level 3 you already beginning to run out of money and dice. If you were to want to play this game in a consistent manner and progress at a decent pace you’ll have to spend hundreds if not thousands. But no need to worry folks. The developers of this game will be waiting with arms wide open and a big ol smile to take as much of your money as they can. Merica right there

not just pay to win, totally rigged

2023-12-03

by Emma5261994

This game is weirdly soothing and a little fun, BUT I want to warn folks. At the start of the game, my spouse accidentally convinced me to try to use the pay to win approach for an event for a cute game token. I’m mortified to even say how much I accidentally spent, but it was an ABSURD amount combined with hard work too and still didn’t get the token. The next token was an easier goal, so I went right out of the gate working hard and using strategy… I did all the math and kept notes…. and with just a couple hundred ‘points’ to go, the spaces suddenly got harder and harder to land on the closer I got. In the end, I still forked out about $20 because I had put so much time and effort in and still not close enough with just minutes to spare. In this case, I did finally manage to get the token…. but that is just absurd. I will continue to enjoy the free aspects of them game … BUT I will not be trying for any more tokens or any goals that require a ton of time and work, and I would warn others to be prepared if you’re trying for it. I’ve always thought pay to win games were disappointing and cheap… the fact that this game goes even beyond pay to win is just plain impressive I guess? Poor customer service, glitches, and all community dynamics being super scam-prone are also pretty large challenges for this game.. especially when some aspects are 100% community-reliant.


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