Contact Episode Support

by AmarissaBN

Although this app has many great stories there are many things that could be improved. Number one, diamonds, I find it ridiculous that if I wanted to wear a cute outfit or do something like go to a party I’d have to pay 15 diamonds. They could at least make it reasonable like 5 and give u at least two diamonds at the end of each chapter. Just because of this I only watch the stories where I can choose whatever I’d like even tho there are many that’d I’d like to watch but they don’t allow you to choose the best options unless u have that number of diamonds. Number two, tickets, I feel that we should be given more than four tickets per refill. There are many stories that have a least 50 episodes so it’s kind off annoying that I can only use 4 and then have to wait for like 3 hours for the tickets to refill. Which leads me to number three, waiting time, I absolutely hate when I get to a really good part of a story and my tickets run out and I’m forced to wait 2-3 hours before the refill. I will say they have added ads that you can watch and in return you get 30 minutes off your time but you can only use those about 1 to 2 separate times a day before you are forced to wait another 2-3 hours. In conclusion it would be great if the amount of diamonds needed to pick the most appealing choice could be reduced as well as the amount of time needed to refill the tickets, and if the amount of tickets could be increased.

by Only Two Problems

This is a pretty cool app, I love the story’s and the design but there are really on two problems I have. Number one is the diamonds, it isn’t really fair for the people who can’t buy them to have to wait to get them. We have to choose options that effect our story but because we don’t have the amount we need we get stuck with the bad ones that almost ruin the entire story for us! The fact that there is only two ways of getting them and one of them is just playing is annoying. We either have to push through not having them and choose bad options or we have to waste tickets on a story just so we can get diamonds! Please fix this. My other problem is the story’s we can make ourselves. It’s a great idea and I absolutely love it, especially sense you can’t have diamond options but the design of the characters are different and it’s to hard to make. The episode story’s have an amazing design and I really applaud the people who make them but why don’t the users get the same design? It’s unfair and really a waste. I’m sure a lot more people would use episode if they had the same chances for characters. My other problem with the story’s is it’s way to hard to make. I’ve tried several times to make it and I’ve failed every time because of the difficulty. You should make more animations, backgrounds and clothes. Also give a better tutorial so we understand how to do it more. Other than that this app is perfect, change those things and it can be five stars.

by GoldenBubblez

i really enjoy playing episode but I've noticed it's really buggy. sometimes while watching ads, right when they're about to finish and i'm able to ready it'll freeze and i have to close the app and start over with the ads. my profile also tends to disappear or log me out and i can never log back in so i have to create a whole new account. and now recently i'm trying to buy vip but a bunch of symbols like %@/ will show up instead of the price and when i click buy, it doesn't work. my suggestions would be to first fix the bugs and 2, even though everyone always says this, decrease the time for the passes. 3 hours is a long time and i have other things to do throughout the day and because of the wait i'll often forget about episode and it'll delete itself. and maybe consider making it so after you read a story where u can add gems, depending how long the story is you should be able to earn anywhere from 1-3 gems. i've read a lot of LONG stories with many gem options and they're always 20-30 gems just to make a decent option to keep the story going in the direction you want and then at the end you only earn 1 which isn't gonna get you anywhere in the story. and lastly idk if this is an option or not since i'm not an episode author but i would suggest making smoother animations or having it so authors can make their own so it doesn't look so choppy and animated if this isn't a thing already.