Contact Productive Support

I’ve been using this app for about a year and half now and I’ve had many problems. Nothing just works how its supposed to. My completed tasks aren’t being synced across my devices, so if I click completed on my Apple Watch or iPhone, my iPad won’t reflect it, and vice versa. Sometimes it will sync one completion here or there but its very unreliable. I can mark every task completed on my iPad and hours later my iPhone has only realized I’ve completed one or two tasks. My devices haven’t even synced some completions from a month ago. This defeats the purpose of having it on separate devices if they won’t sync properly... as well as the whole idea of tracking habits. On to the next problem: the sometimes working Apple Watch app. Probably 50% of the time the Apple Watch app is non-responsive or just crashes when you open it. I’ve had days where I can’t open the app on the Apple Watch. Yes... everything is updated and my settings are set to sync across devices... things just don’t work. I can’t believe I’ve paid for two years of service that works this poorly. EDIT: Now even a year later it still is not syncing anything between my devices. In fact, I don’t even see an iCloud option in the settings anymore. I think they gave up on the syncing.

This app bills itself as a free app with optional in-app purchases, but that’s a complete misrepresentation. The app is almost unusable without a subscription. It’s a complete money grab. Literally every time you navigate away from it or change screens, it directs you to pay for a subscription. The subscription page that pops up every five seconds is set up in a misleading way that indicates a “free trial” (that auto-subscribes you for a full year’s price) is the only option to continue using the app for free. You can X out of the subscription page in the top left corner without agreeing to the trial, but people who aren’t tech literate won’t realize that. I downloaded the app because my mother wanted to use it but couldn’t get it to work. As soon as I saw the subscription page, I asked my mother if she’d known she could skip it without starting a trial, and she told me no, she’d hit the obvious yellow button that said “free trial” instead. I helped her cancel her subscription and delete the app. There are much more functional free productivity apps out there that run on ads without tricking people into thinking they need a recurring subscription to use them.

I like how this app is set up and what you can do with it. It is really good for keeping track of the things that I need to do. However, it is clear to me that this app really isn’t free. In the free version, you can set 5 habits, which doesn’t even begin to scratch the surface of what I need to keep track of on a daily basis. maybe of all i wanted to do was remind myself to go to the gym every day, it would be usable, but then you could just use one of the free apps that comes on the iphone. I understand that the developers want to make money, but the subscription pricing model is a big turn-off for be and i assume based on other reviews many other people. The price is really not that expensive, but personally i would rather have ads than have to pay $30 a year for an app that really does not do anything particularly interesting or unique. It’s nice to have, but for me, it’s not worth having to pay a per year price indefinitely when i could do exactly the same things, mind you less conveniently, with a free service like google calendar. So maybe if this app had a one time payment or ads i would use it, but currently, i am not prepared to spend 30 dollars a year so that i can be reminded to go to the gym.