Contact Habit Daily Tracker Support

by TheBanditDeveloper

I used to love this app, the ui is simple and easy to navigate with little features that distract from the core purpose. But the company has the worst customer service I have ever seen. 2 weeks no response from them. I have spent over $70 on donating to them over the past year of my use of this app because I love it and supported their product. The main reason I supported it was because they didn’t charge a monthly fee. Guess what they do now. The latest update took away my premium access and now is asking for a monthly fee to use use this very simple app that they have done little to update on a monthly basis. I wish I could get a refund for all the donations I have made to the developers but this is the best I can do. If I have any advice, don’t download this app, there are 500 just like it that also charge a monthly subscription fee and they offer more features. This was a great app but now it is just another crappy habit tracking app. Horrible horrible people that are vile to this earth, I only wish them a hard time because they used to be my favorite.

by Dalia17

I paid for the app a while ago and now it’s asking me for more money like three times the original amount that I paid for it. I expect all the features I originally paid for including dark mode to be restored. I tried to add the widget and then the app reset itself *and turned off dark mode* to start giving me messages asking for more money. I will delete this app faster than you can say price gouging if my paid-for features are not restored. Hitting “restore purchase” does nothing. It brings up a screen that says my purchases have been restored, but the app functionality remains at the free version.

Update: Restore purchases finally worked. However I am still annoyed with the exorbitant price increase from $12 to $40. What exactly was added to the app or improved within it to justify charging $40 per year? I will probably use this app for the rest of the year and then cancel. It was a perfect software, the algorithm that calculates percentage is unique from a behavioral standpoint, but I’m not sure that unique aspect is worth an extra $28 per year.

by CancerMonkeyFir

I paid for the upgraded Habit in 2019 and I have been using it since. Honestly, it has worked perfectly for me. I love the algorithm and the simplicity. It’s satisfying to fill in your habits.

And then, out of nowhere, the tracker starts pushing me to upgrade... even though I’ve already upgraded. It’s pushing a New Years sale and the notification is persistent. When I went to restore purchases it said my purchases were restored and then... nothing. I deleted the app and redownloaded it, thinking that would help. I subsequently lost all of my data, all of my habits, and all of their progress. Worse, the “restore purchase” still won’t work. I emailed support a week ago and have had no response.

It’s upsetting because Habit had become a part of my daily life and now I feel so defeated looking at it. I would love to have this resolved but with no communication from the team, I suppose I’ll start looking for a new habit tracker.