Star PassPRNT app not working? crashes or has problems?

Star PassPRNT Status

Last Updated on 2024-07-02 by STAR MICRONICS CO.,LTD.

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Common Star PassPRNT Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Star PassPRNT app on iOS and Android devices. Solve all Star PassPRNT app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Star PassPRNT iPhone Issues and Solutions

Star PassPRNT iOS app crashes, not working, errors
Star PassPRNT iOS app network issues
Star PassPRNT on iOS has black/white screen

Star PassPRNT Android App Issues and Solutions

Star PassPRNT has errors/crashing/not working
Star PassPRNT server network connectivity issues
Star PassPRNT has black screen

Star PassPRNT iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Star PassPRNT app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Star PassPRNT app crashes or not working on Iphone (iOS):

Close and restart the Star PassPRNT app on iPhone
Update Star PassPRNT app to the Latest Version for iOS
Uninstall and reinstall Star PassPRNT iPhone app
Update your iPhone to the latest iOS version

Fix Star PassPRNT on iPhone unable to connect to server/internet connection issues::

To resolve Star PassPRNT network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Star PassPRNT black/white screen (blank screen) on iPhone:

Follow the Star PassPRNT iOS app troubleshooting guide Here →

Star PassPRNT Android App Issues and Solutions

Fix Star PassPRNT not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Star PassPRNT app issues:

Force Stop the Star PassPRNT App
1. On android, goto "Settings" » click Star PassPRNT app. » click "Force Stop".

Update Star PassPRNT to the latest version on PlayStore

Clear Star PassPRNT App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Star PassPRNT app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Star PassPRNT.

Fix Star PassPRNT unable to contact server/ Star PassPRNT internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Star PassPRNT » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Star PassPRNT » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Star PassPRNT on android.

Solve Star PassPRNT black/white screens issue on Android:

Follow the Star PassPRNT android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at STAR MICRONICS CO.,LTD., developers of Star PassPRNT.

About this app

Star PassPRNT receives print data from an iOS app and sends it to a Star Printer. Star PassPRNT is a print data relaying application. Your iOS App can call Star PassPRNT by using URL schemes and pass print data made from HTML or PDF to Star PassPRNT, then Star Printer prints that data.