Contact Langley Support
Company Name: Langley Federal Credit Union
About: Langley's Mobile Banking empowers you by placing control of your money at your
fingertips.
Access Langley’s Online Banking, and these great benefits:
•
Balances - View your account balances and transaction histories
• Transfers -
Transfer money between your accounts
• Payments - Pay your bills and view
recent payments
• Deposits - Use your phone’s camera to deposit checks
•
Credit Cards - Manage your Langley Vi.
Langley Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Langley Website
Privacy Policy: https://www.langleyfcu.org/disclosures/webpolicy
Developer: Langley Federal Credit Union
3 Most reported problems 😔💔
Always new update; erased information
by Wpeoritut
I understand updates, but constantly doing them and then wiping information to make us have to redo our log in is so annoying!! What’s the point in having information saved or using a thumb print if we have to constantly redo it because if updates. (This is the only time I have to, or sometimes the app is completely down.) pretty useless if it is never available when needed and saving thumb print or using quick sign in is also pointless as you have to re-save everything. ) I’m not talking about resetting passwords, I’m talking about just having to constantly out it in but app gives option to save or thumb print. I have contacted Langley before and nothing is ever done except an apology. Searching for new bank to go.
Unable to Login with New Update
by Kat-Awesome
The new update doesn’t allow me to log back in. It requires inputting some information to verify my identity and then reset my password, but at that step in the process it shuts down and says it’s unable to process the request. The app has been great in the past, but this bug has been really inconvenient as I have been on vacation and unable to see charges to my account/transfer funds through the app.
Not user friendly for people pcs’d overseas
by Soo Addictive Yeah
I have just had it with this app. It has been a terrible headache to work with even with a VPN. It is making me reset my password but gives me an error when I put in a new one. I called Langley for assistance, they couldn’t fix it and elevated it to people who were supposed to be able to fix it. I have not heard anything back at all. The rep said they would contact me to let me know the status. Never heard back.
Have a Problem with Langley Mobile Banking? Report Issue
Why should I report an Issue with Langley Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of Langley Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Langley Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Langley Mobile Banking.
