Contact SeizAlarm Support

by Themusicman08

So I am a bit confused when it comes to this application and looking at all that it does with in the App Store and it’s so called description of the app. When you get the app, it says that it’s free. When you sign up, you better look at the FinePrint especially those who use voiceover. It informs you that you get a two week free trial of the application and then have to pay for it. Why in the world would you get an app that supposed to be free and then turn around and pay for it? There should be two versions of the app. There should be a free version with in app purchases, then there should be a paid version of the application. I am very dissatisfied at what the developer is trying to do. You’re trying to get money for a free app and in the sign-up process you’re basically scamming people. In my opinion, this is not good business. Especially for those who have seizure disorders.

by A.well1008PDN

I keep trying to renew my subscription for the month to month payment and it keeps saying that the month to month could not be found. How can I do the month to month payment when it keeps telling me that it can’t be found? I like this app. But I can’t wash my hands without it going off, I can’t put my phone in my pocket without it going off, put my phone down, pick up my son or toss and turn in bed. I like that when I actually do need help I can just press a button on my watch. It sends help signals without giving me the option to stop them or without even letting me know that they have been sent. I can’t walk fast without sending off a signal that I am having a seizure. How do I fix that????

by Alisform

I chose this app because it seemed like the best one for tracking seizures overnight. (Many are for monitoring but you have to start the minute when you have an aura, which I don’t have.) Unfortunately the battery would barely make it through an entire night. I would charge to 100% at midnight & wake up at 6am with 8% left & the app off.

When I emailed - multiple times!!! - I was told to turn off all background app refresh settings. I was also told to turn off heart rate monitor - which the app is supposed to monitor. I was also told to turn off wifi - which was how the gps works, which is also part of the app. Doing all that, got me *still* barely 8 hours. And on top of all that, the connection to the phone - part of the app - would also drain the phone battery. I woke up a few times with an almost dead watch & an almost dead phone & the app off.

The whole point - for me - was sleep monitoring & the app couldn’t do it. Honestly I don’t even know if it works. It only ever went off once on its own (not a test) & I was washing my hands. So I don’t know if I ever had a seizure. Did I not or did it not catch it? No idea.