My Boost Reviews

My Boost Reviews

Published by on 2021-03-25

Simplify the way you manage your Boost Mobile account. Make payments, enroll in
Auto Re-Boost(SM), check your usage & more, all from your phone.

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

My Boost Reviews

  • By

    The worse service to have regardless

    Unfortunately the phone I was giving as a gift was previously through boost. And i was a loyal and very committed customer of Metro PCS for over 5 plus years. And in order to even activate the phone with new service tot had to be reactive with boost. Because of the block they have on they phone . Which unfortunately I had to take my number to boost. And in order to keep the phone and number I’m being forced against my will and no contact to remain in a no physical binding contract. That’s say you have to pay and stay with a their service for 12mths before they can take the block off. Now I’m not sure if this is a way to keep customer but i wasn’t giving my number I had over 7plus years by boost. And I don’t appreciate being told if I don’t make payments I will loose a number that. I conduct business in have kids to keep in contact with etc. I can go on in how . Terrible the service provided and customer care provided by boost mobile is. Let alone you not even allowed to be on your phone and internet at the same like Metro PCS allows. Let allow for those hard myths and struggling days. Metro PCS gives you 2 extension of 48hrs. Boost can’t compare and won’t they should consider shutting down for life 🅿️👎🏾🤞🏾🙏🏾

  • By

    Great customer service

    I haven’t had the best luck with your customer service but was just pleasantly surprised and almost brought to tears by the help today. I was $5 short and my due date was just changed by now ex fiancé. So i called to see to explain my situation and see if I could change my plan until I get the extra money to change my bill back. Your associate was so nice and went out of his way to notice that I was struggling and a valued customer and added the $5 credit to help me out this month! I know it may sound small, but after the last two months of hell I have been through, it was the biggest blessing ever! I will definitely say a prayer for this nice gentleman whose kindness made my day! Please thank him for me!! Again, I truly appreciate it!

  • By

    Les Just be Real here!

    The service is poor! Period! Hands down I’m not gon even lie I only joined the network to pay less for the IPhone. Yet maybe 2 weeks into my first time ever using boost the service was interrupted a lot, the connection is always poor, during any call the person I’m talking to can never hear me, it’s really terrible and to think I purchased an upgrade within your company just to yet again after the first few weeks the service and phone was giving me problems. It sound like I’m underwater... or far away from the phone yet the phone is not on speaker and I’m talking directly into the phone. Calls not coming in. Important people say they’ve called yet the phone never rang but it left a now notification or if you on your internet and you not around WiFi the call won’t come through!!!! It’s embarrassing and it’s a huge mess!!! Boostmobile as a company need to make a lot more accommodations and opportunities and jobs and better services to the people that support you I Bet at least 80% of this brand income is supported off the pockets of black people!!! Then the company refuse to support jobs in our very on communities for colored people! Start being a better!! It time things change!!!!

  • By

    A Worst provider ever

    Boost has the slowest internet and terrible service at location where my previous provider at&t ( who I miss dearly) had no problems at all. I never once took the time to write a review for anything before but I felt that I would be doing a great disservice to all mankind if I didnt take the time to deeply encourage them to find ANY other provider that’s available, before settling for this total garbage of a company. I thought by now all the carriers would be pretty reliable and all about the same. But no!!!!! Boost definitely stands far from the pack. It’s as if I’m reliving the whole flip phone era all over again. How they can still be in business by offering such a garbage product for so many years is beyond me. I will be returning to the at&t store tomorrow on my hands and knees begging for forgiveness from stepping out on them all because I just wanted a change. I would even bet a years salary that the owner of boost mobile doesn’t even use its own product for its cellular network

  • By

    My Boost

    I have had boost service for a little less than 1 year. I was very satisfied with my service from boost until I moved to Alabama where I live now I have hardly any service at all. After I moved here I realized I was going to have to change telephone service so I went to a local chain store to change unfortunately even though I paid cash money for my iPhone I own it out right they would not release it to have new service so even if you buy a new phone and it is your phone you are still obligated to have boost Service until one year is up so that is why I am an able to give five stars otherwise I would so I have to wait till May to change my phone over to another service even though I own it and when I purchased it I was not told that this is one of the requirements other than that I’ve been very pleased with boost.

  • By

    Don’t be Skeptical

    I was very skeptical of switching to boost after being very satisfied with Verizon for years. Unfortunately I could no longer keep up with the cost of having unlimited plans with Verizon. Switching to Boost was the best decision I could’ve made. I brought in the phone I already owned and believe I paid about 30$ for them to put in a sim and activate it. After that it’s 50$ a month for a single line unlimited everything plus 12gb or hotspot data per month. I’ve never had a call drop, always have quick internet speed, always able to send and receive messages instantly. This truly has been a money saver without having to downgrade service. I recommend Boost to anyone I know.

  • By


    I’ve been a customer a boost for about 10 years upgraded to an iPhone and today every time I try to login to my boost to make a payment because I like to pay it before my payment is due it keeps giving me errors and then when I call booster course right at the wait time is ridiculous and now they have the audacity to charge you a fee if you need to speak with customer service as soon as my contracts up or soon as I get this phone paid off I am transferring to another service they are awful you get people in there that don’t speak English you can barely understand them it’s totally ridiculous

  • By


    Was skeptical af when I was first introduced to the idea of getting service on my iPhone with Boost. Just because after the “Chirp” era died down it was like “what good was boost mobile for?” But I must say, never had a single issue with them, and I’ve had their service for a little of a year now. A side from my signal being the WORST in the town i live in. They are great. App is great and does everything u need plus more. Just used my first “BOOSTUP” for my iPhone 7plus and there were no hidden fees or anything. All worked as they’ve promised. I don’t see myself deviating from boost anytime soon. Love them.

  • By

    Boost is Horrible

    Please, please,please! Don’t switch to Boost! We made the mistake of switching from cricket. Worst mistake ever! All because we got tricked into the free phone they made it seem like it would be great. The same day we got boost I received a message that night we had exceeded our data limits. But yet we’re told we have the ‘unlimited’ plan. Data isn’t the only problem as we have dropped calls constantly. Our phones are so screwed up my husband complained I didn’t answer his calls so there we were sitting next to each other and he called me. My phone never rang yet the call kept ringing on his end and took him to my voicemail. It wasn’t until the third time that the call actually went though and rang on my end. So again, take my word for it don’t waste your time or money. Not to mention risk loosing an important call

  • By

    There’s two sides to every thing!

    Got the free iPhone but my service connection is horrid! And got treated very bad by customer service several times ( hung up on, told I was not important and more) was given credit but have had to pay 40 dollars for service that is more sometimey than sometimey itself! Love my free iPhone while I work but the other hours I’m at home I have horrible service even with Wi-Fi! But all around I’ve always for some reason liked boost Mobile cheaper plans but yet service can be a disappointment feel free to contact me if any questions do arise!

  • By

    Unlimited is NOT unlimited

    I’m loving my Boost service. It’s waaaay cheaper than using AT&T or T-Mobile, so I’m extremely happy about that. My only complaint is that their “unlimited” plan is not unlimited. I’m at the end of my payment month and got a text from Boost saying I’d used up 25 gigs of data and that if it went up to 35 gigs my service would be slowed down. Not cool, Boost. Not cool. Luckily, it’s time to start a new payment month so I avoided the slow down, but still. No worries, though, I’m sticking with Boost bc other than that I’ve had zero issues.

  • By

    Terrible Customer service

    I experienced terrible customer service today by not one but 2 boot Mobile supervisors. All because Boost sent me a valued customer post card for a free month of service and advised I didn’t need to handle it that boost already credited the account. Call 611 get advised I had to drive to a store to have a rep verify my post card. I get there and the store employee was treated with complete disrespect my supervisor one who then disrespected me. She was ashamed to even work there. Then supervisor 2 no help whatsoever, all bc boost created a policy for sending a screenshot of the post card to an email a supervisor had to give you and wait 48 hours. None of which was even Finley printed on the post card. Boost you should be ashamed you allow people like that to treat loyal customers and employees like that.

  • By

    BOOST had all you need with no contracts!

    Great coverage! Unlimited data plan allows me to stream Netflix without any lagging and my sons watching utube for hours doesn’t cost me a penny more! Flew from Pa to Ca with service in the 4 states I was in on my way. Great phones and they even have a payment plan. The only down side is the in store selection, the are always out of the phones I’m interested in. All are available online but I’m not a paitent person. I want what I want now, not in 2 days. Other than that small detail I highly recommend!

  • By

    Good Bargain

    I was with Verizon for the longest of time, but I really was overpaying! Recently I had to cut corners and so I switched over to Boost mobiles $35 plan w/ $10 add on for international calls and so far the service has been good! It is not going to be as fast as Verizon, of course, but for what you pay it is livable. The app is very intuitive and simple to use, it automatically logs you in and I can see my Data usage and international minutes left all plain and simple. So far no hiccups and I am enjoying the service for the price I pay!

  • By

    Satisfied customer...

    But. Please. Fix. Your. App. I thought the issue would be taken care of with the latest update, but no such luck. The app kicks me out when I try to check my data usage. Same issue - different day. This has been a problem for over two months now. Even with deleting & reinstalling the app on different devices. Everything else works on the app, which is great, but why this specific ongoing issue? I can’t be the only individual experiencing this bug.

A better way to Contact apps

You can now contact My Boost customer service directly
via Email using our new site -

Contact My Boost directly

Is My Boost Safe?

No. My Boost does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 274,703 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for My Boost Is 18.3/100.

Is My Boost Legit?

No. My Boost does not seem legit based on our analysis. This conclusion was arrived at by running over 274,703 My Boost User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My Boost Is 18.3/100.

Is My Boost not working?

My Boost works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with My Boost? Report Issue

Leave a comment:

Why should I report an Issue with My Boost?

  1. Pulling issues faced by users like you is a good way to draw attention of My Boost to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Boost customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Boost.

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