e-Devlet Status

Last Updated on 2024-05-20 by T.C. Ulaştırma, Denizcilik ve Haberleşme Bakanlığı

I have a problem with e-Devlet

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⚠️ Most reported problems ⚠️

Not working

64.3%

Connection

21.4%

Crashes

7.1%

Something else

7.1%

24 hour clock ⏰

- The app does not have an English language option, making it difficult for non-Turkish speakers to use.

- The app crashes frequently, making it impossible to use.

- The app is useless for legal foreigners as it does not have an English interface.

- The app has not been updated properly, causing it to malfunction and give errors.

- The app is not managed properly, despite being a government app, and has not been made functional for the public.

İdil Abdi Mohamud 2023-08-16

It says technical glitch problem

Showing 1-1 of 1 reported issues:

Common e-Devlet Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve e-Devlet network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the e-Devlet App
1. On android, goto Settings » e-Devlet » click [Force Stop]

Clear e-Devlet App Cache and Data:
1. On android, goto Settings » Apps » e-Devlet » Storage » click [Clear Data] option. This clears both data and cache.
2. restart e-Devlet.

On android, goto Settings » Apps or Manage Apps tab.
Click e-Devlet » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto e-Devlet » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch e-Devlet