Contact PlaySight Support

by Cinbar71

First of all, it was nearly impossible to create an account. It wouldn’t let me type in a password, and I tried two different devices. I finally typed a password in a different app, copied and pasted it in to get it to work. It kept selecting the current date for a birthdate and wouldn’t let me change it—I kept having to get the device to select the date and then cut it, but still took several minutes of selecting and cutting and trying just enter a simple date before I got it to work. Once you get in the app, it won’t let you scroll and select the appropriate field, you just have to look through all of the videos on the selected dates. I purchased three, and It seems to have five pending charges—I purchased two with what appeared to be no issues, then a third said there was a problem, to try again in a few minutes. I did, and it appeared to purchase correctly but I’m guessing that’s the fourth charge. No idea why the fifth charge. I’m hoping the extra charge s will drop off. I’ve been looking for over 20 minutes and can’t find a way to download video to my device—because it’s unbelievably slow to just watch so I was hoping that might ultimately be faster. I shudder to think how difficult it’s likely to be if you want to create a video clip or do anything else based on experiences thus far. I’m hoping using a computer might be easier than the app, but who knows?

by Fstop65

My son is a college baseball player and every year they start off in Myrtle Beach, at the Cal Ripken facilities… These are serviced by Playsite. Every year I get more and more aggravated by stuttering and stopped video, connection issues ( on their end, I am on a gigabit connection here and everything else is fine) They charge $$20 for a week long pass of virtually unwatchable video. There is a link to contact them if you have issues, but My son is now a Senior, and they still have not answered me back from customer service from the last few seasons, all of which were just as bad… I think we would have a better and more timely idea about the game if they took individual photographs and mailed them individually via the post office…

Wait is there a way to give ZERO stars?

by Saber907

This app needs a serious overhaul. I’m not sure how it could be so behind the times. 99% of scores are not accurate and the clock time never changes. I have contacted several times and they’ve never done a thing about it. Plus, takes your money only to say there are no live games. Not sure, but I’m convinced that throwing my money out the window would have been less painful than the 35 minutes I spent trying to get it to work. Really, I think they owe me.