PlaySight Reviews

PlaySight Reviews

Published by on 2024-10-16

🏷️ About: PlaySight is an all-in-one sports video and analytics platform that offers Smart technology to athletes across over 25 sports worldwide. The app provides live streaming, video recording, instant replay, coaching tools, and much more. It allows athletes to train more efficiently, improve faster, and win more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
49.4%

😎👌🔥 Positive experience
36.2%

🙄💅🫥 Neutral
14.3%

~ from Justuseapp.com NLP analysis of 106 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Ability to create highlight clips and voice-over/draw over videos

- Easy sharing of highlights and edited clips on text or social media

- Zoom and frame by frame features on videos

- All videos and edited clips in one place for easy organization

- Ability to review stats and focus on specific aspects of the game for development

- Great for kids to edit their own highlights

- Real-time instant replay for coaches to review with athletes



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

2.8 out of 5

Unbelievably difficult, all the way around

2022-05-25

First of all, it was nearly impossible to create an account. It wouldn’t let me type in a password, and I tried two different devices. I finally typed a password in a different app, copied and pasted it in to get it to work. It kept selecting the current date for a birthdate and wouldn’t let me change it—I kept having to get the device to select the date and then cut it, but still took several minutes of selecting and cutting and trying just enter a simple date before I got it to work. Once you get in PlaySight , it won’t let you scroll and select the appropriate field, you just have to look through all of the videos on the selected dates. I purchased three, and It seems to have five pending charges—I purchased two with what appeared to be no issues, then a third said there was a problem, to try again in a few minutes. I did, and it appeared to purchase correctly but I’m guessing that’s the fourth charge. No idea why the fifth charge. I’m hoping the extra charge s will drop off. I’ve been looking for over 20 minutes and can’t find a way to download video to my device—because it’s unbelievably slow to just watch so I was hoping that might ultimately be faster. I shudder to think how difficult it’s likely to be if you want to create a video clip or do anything else based on experiences thus far. I’m hoping using a computer might be easier than PlaySight , but who knows?

Contract and system breakdowns

2022-06-26

Pay $400 per month for a system that does not work. They are good at taking your money but not backing it up the system that breaks down then it is worthless. However, they will take your $400 a month even though the system is junked.

Need to simplify

2022-07-27

Little little to cumbersome and the setup here was horrible- never got to record.

No Sign in with Apple

2022-08-28

I’m not creating yet another account with yet another self-centered app just to access a live stream.

Absolutely horrible, several years in a row.

2022-09-29

My son is a college baseball player and every year they start off in Myrtle Beach, at the Cal Ripken facilities… These are serviced by Playsite. Every year I get more and more aggravated by stuttering and stopped video, connection issues ( on their end, I am on a gigabit connection here and everything else is fine) They charge $$20 for a week long pass of virtually unwatchable video. There is a link to contact them if you have issues, but My son is now a Senior, and they still have not answered me back from customer service from the last few seasons, all of which were just as bad… I think we would have a better and more timely idea about the game if they took individual photographs and mailed them individually via the post office…

Wait is there a way to give ZERO stars?

Don’t waste your money

2022-10-30

I spent the $9.99 one time fee to watch my grandson‘s game. It played for a few seconds and then it stopped. I basically didn’t see one batter complete there at bat.

Update failure

2022-12-01

App is requiring me to do an update. So I do that then it still says I need update making access to PlaySight or to my recordings impossible. Very frustrating.

Save your money and frustration

2023-01-01

If I could give a zero I would. Absolutely unwatchable. I have the fastest xfinity they offer. I swear this app is using dial up still. Most frustrating game I ever attempted to watch

Pathetic

2023-02-02

I paid $19 to watch a game. The color of everything was pink and the little scoreboard in the left corner was running but it was for a completely different game. Way too much money for a pathetic product!

No help from customer support.

2023-03-06

Got this to watch grand daughter basketball tournament. No livestream came up. Emailed this app they said they are not responsible the event site is. I wouldn’t recommend this

This is a scam

2023-04-04

I strongly encourage people not to buy this product! We paid $100 and nothing worked. The staff on site were completely uninformed and consistently said their boss was unavailable. Folks at home were able to see only one half of the court or nothing at all. No live help chat, nothing. Very poor product, service.

Don’t waste your money

2023-05-06

The idea of this is fantastic when families can’t travel to see kids play. But until they deal with service streaming service issues, it’s a waste of any money. Certain fields (ie: Mansfield, Tx) require subscriptions. Purchased a week and can barely tell what’s going on with all the freezing of the video. *Note watching on wired internet, not wireless*

Never works & needs overhaul

2023-06-06

PlaySight needs a serious overhaul. I’m not sure how it could be so behind the times. 99% of scores are not accurate and the clock time never changes. I have contacted several times and they’ve never done a thing about it. Plus, takes your money only to say there are no live games. Not sure, but I’m convinced that throwing my money out the window would have been less painful than the 35 minutes I spent trying to get it to work. Really, I think they owe me.

Latest update on iPad crashes in live stream

2023-07-08

App on iPad Pro crashes trying to stream live tennis match. Android version works fine.

Editing is a hassle

2023-08-08

Love the recording of tennis practices and data it provides. The limitation is in the editing. If you could simply import to iMovie or other and not edit in PlaySight it would be perfect. Too much of a hassle to create ‘clips’ in PlaySight .

Great App for Highlighting Kids Basketball games

2023-09-09

My kids love using PlaySight after their games. They go in to cut and edit all their highlights and great shots. Highly recommended for anyone who is lucky enough to have this app at their school or tournament games.

Instant Replay and Editing

2023-10-11

Loving the ability to make some quick edits off of instant replay during practices. The new camera feature makes it really easy to flip back and forth between angles. Need the ability to trim down full length games to be easier.

Great app!

2023-11-11

As an athlete I love to look at my video after sessions and check out my stats. I’m able to do this easily on the go and I’m also able to creat clips, highlighting specific things from practice sessions and matches. Having video, stats, and editing tools at my finger tips has allowed me to really focus on certain aspects of my game for development. PlaySight is great I absolutely love it!

PlaySight Sports Video

2023-12-13

My favorite features on the this app app are the ability to create highlight clips, and the ability to voice-over/draw over videos. PlaySight allows me to share the highlights and edited clips out in text or on social media. I also really like the zoom and frame by frame features on the video. Having all of my videos and edited clips in one place makes it really easy to stay organized as well.

Amazing App and Coaching Tool!!

2024-01-13

PlaySight is amazing! I can watch events from anywhere and as a coach, even tap into instant replay on site and play back video in real time with my athletes.

Needs a few tweaks

2024-11-15

I am a USPTA Tennis Teaching Pro. My club has the Play Sight system. Please make an iPad Pro version!
I installed the latest update. I still don't really like PlaySight. I use PlaySight called Coaches Eye. Coaches Eye is a much better app. Some people might like this interface that shows all their stats,etc. But as I stated before this info just clogs up the screen. I need a clean screen where I can just view the video. That's it. With a scroll Wheel at the bottom. The Scroll Wheel in PlaySight is a little clunky it does not spin as freely as in other apps so it is hard to use. I would like to be able to download the video so I can use the video in Coaches Eye.

WORST APP - DO NOT USE

2024-11-15

This is the absolute worst app I have ever used.

Fails to show live video

2024-11-15

Did not work. Missed performance

Video playback

2024-11-15

This has the potential to be a great tool, but what I really don’t like at all is that editing and cropping the videos is not an option. Creating a clip by having to go through a full live recording of a recording just does not make any sense. Yes, I could probably put it into my library and crop/trim it there, but then I wouldn’t be able to bring that version back into this app.

And I wouldn’t have to do any of this if my session recording was from when I actually scanned into the court, which is how I thought this worked. Instead, I got an hour + before I joined the court and another after I exited the session using PlaySight . I’d appreciate any help.

Amazing app for tennis players and athletes

2024-11-15

PlaySight is great! I can watch the video, share my highlights with my friends, and track my data and analytics over time from any of my SmartCourt sessions.

this app was the first time I ever saw myself play sports with HD cameras and video - just like the top pros. It is much easier to improve when I can see exactly what I am doing wrong and right. And PlaySight lets me do that from the road or anywhere in the world - and not just on the court.

Worth a download

2024-11-15

Lets see how much this great tech grows in the future.

Paul Christianson
2021-03-14

We paid $9.99 for one week of viewing. For starters the live streaming glitched constantly & had to be refreshed over & over & over...This is the most frustrating experience I have ever had trying to live stream a volleyball tournament. Missed so much of each set/match while refreshing. And this is the first time we have ever had to pay!!! 😡😡😡 So far have not been able to watch any of the volleyball tournament matches on demand. They won’t load. If you are charging for a service, it should at least work!!!



Is PlaySight Safe? 🤗🙏


Yes. PlaySight is very safe to use. This is based on our NLP (Natural language processing) analysis of over 106 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.8/5 . Justuseapp Safety Score for PlaySight Is 42.3/100.


Is PlaySight Legit? 💯


Yes. PlaySight is a totally legit app. This conclusion was arrived at by running over 106 PlaySight User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PlaySight Is 59/100..


Is PlaySight not working? 🚨


PlaySight works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with PlaySight? Post a Review




Features

- Live video streaming and broadcasting in HD and 4k from SmartCourts worldwide

- Turn your phone or tablet into a SmartCourt with live streaming/broadcasting capabilities

- Real-time video access from multiple angles for officiating, VAR (video-assisted replay), and more

- Review all SmartCourt video sessions and upload your own videos to the PlaySight platform

- Create videos with voice-overs, annotations, drawings, and biomechanical analysis

- Track progress over time with video and PlaySight analytics

- Review SmartCourt sessions from all athletes and create custom coaching clips

- Remotely work with players through live streaming and easy video sharing tools

- Create highlight and recruiting videos with the PlaySight video editor

- Post content to popular platforms, including Facebook, Twitter, and export to your device to share on Instagram & Snapchat

- Log in to SmartCourts directly with the PlaySight app by scanning the on-court QR code

- Testimonials from professional athletes and coaches, including Novak Djokovic and the Golden State Warriors' General Manager.

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