Contact Notebook Support

So I had a set of important notes that I typed out. A day later, I decided to add another set of notes to the same notebook that the aforementioned notes were in. This notebook only had these two notes. Halfway through writing the second note, I decided to take a break and closed the second note. I clicked back to return to the homescreen where I could see all my notes and voila, that whole notebook was missing. I checked through the trash can to see if I had accidentally deleted it and the notes didn’t show up. I even dug through the app’s files on my laptop in the application support section and couldn’t find my notes to any avail. At this point, I was extremely frustrated and worried that my other notes would go missing. I decided to give Zoho notes another chance and retyped up both notes again and carefully closed my notebook once again and returned to the home page to see an overview of my notebooks. AND MY NOTES WERE MISSING AGAIN. I checked through the source files again and could not find them. I’m really angry and disappointed in this app because it had such good prospects and user design, but if my notes are just going to suddenly go missing, I can’t rely on this app. I’ve decided to migrate to Evernote instead.

This app is great! I love being able to organize things into different notebooks. It really suits my needs. So why the one star? I came to write about an issue that is so annoying I will not be able to use the app as much as I’d like. This app could replace every other app like it, except for this HUGE issue, and that’s the fact that you can’t highlight sections of text easily at all. It’s really disappointing to see a review from MARCH of this year with the same complaints that I have. Why haven’t they been fixed?! That is absolutely unreasonable and the failure to address these issues is very telling of the priorities of the people behind it. My google docs app isn’t terrible, just not as customizable as this one, but the ease of use of google docs puts it above this app. Even the default apple notes app is better than this because it doesn’t have these issues. UI is so important, but it’s not a priority to these developers. Fix this problem and this will be my number one notes app hands down, and I’d actually recommend it to others.

I’ll start off by saying I have been a long time Evernote user. I saw that Zoho had built a tool to migrate all of your Evernote notes into their notebook and I thought wow that’s awesome. I use other Zoho products and love them. So I went ahead and did it. I then tried to use zoho notebook instead of Evernote. Just couldn’t do it. You can’t intelligibly sort the notes very well. You have to go to the settings dialog to globally sort things which is incredibly frustrating. Filtering is non existent. The biggest problem for me was the emphasis on tile view (when looking at a notebook) and making things these giant cards. In Evernote I have several view options for listing my notes and my personal favorite is the title, a couple lines of the body and an icon for an attachment to the right. This small list item card tells me a ton about the note. It might have been the migration from Evernote to Zoho notebooks that messed things up, but the only way I can find my notes in Zoho is to search. The note cards don’t have any description on them, only a blown up icon picture and the name of the attachment. Not useful. The last thing that I use in Evernote extensively is email to note. This is not in Zoho notebook and you have to use Zapier to make it work. Tried that and it is very clunky and doesn’t include any attachments. In the end, I think the app is okay for simple notes, but heavy users should think twice. And coming from Evernote you will be limited.