New York City FC Reviews

New York City FC Reviews

Published by on 2026-03-02

🏷️ About: The official app of New York City FC will keep you connected to all of your favorite MLS clubs’ content that is customized just for you, the New York City FC fan. Enjoy live matches, scores, stats, team news, photos, highlights and more.


Is New York City FC Safe to Use?

We Investigate the app owner's website (Nycfc.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
81.4%

🤬 Negative experience
18.6%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 2,418 combined software reviews.

Is New York City FC Safe?
New York City FC is very safe to use.
81.4/100

  Safety Analysis »»

Is New York City FC Legit?
New York City FC looks authentic and legitimate.
81.4/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Ticket Access is Garbage

App is buggy when viewing tickets. Kicks you out to main login even though you’ve asked it to remember your password. Add to Apple wallet option doesn’t even work. It takes me multiple taps just to get to my tickets, if you’re lucky. In addition you can’t even swipe left when you have multiple tickets because NewYorkCityFC won’t let you. NewYorkCityFC is utter garbage. At least the team is good.

Clunky App

NewYorkCityFC is slow, clunky, & glitchy for me. I need it for accessing match tickets & always makes me re-log in & has problems linking to Ticketmaster & doesn’t load a lot of the time.

App doesn’t work right

In theory, NewYorkCityFC should make it much easier to exchange / add tickets to my account. In reality, it’s been nothing more than a headache. My attempts in finding seats in any section near mine has been futile and a huge waste of time refreshing. I didn’t purchase season tickets to have to move to the opposite side of the field whenever I want to trade in tickets and bring someone to a different game. Please update app to fix this “bug”.

Trash

NewYorkCityFC is absolute trash. It signs me out every time I close NewYorkCityFC . Then it never updates. It’s showing my tickets that happened over a month ago.

Spam notifications

While getting live score updates is great, unfortunately the club abuses notifications to send irrelevant Wendy’s advertisements

Difficult to use

Difficult to use, won’t keep you signed in, can’t find anything

Useless and annoying.

Nobody wants this. They used to give you like a card. Then NewYorkCityFC. NewYorkCityFC stinks literally
Nobody wants it.

No add schedule to calendar feature

How daft is this organization?

Not that bad

Not much excitement in NewYorkCityFC and notifications. If they win there is no let’s go or good job it just says the score and then final. Same with the notifications, if there is a goal it just says goal then the score not who scored it or when they scored it

This app needs some serious updating!

While the team info and schedule are pretty much on the mark, I had major trouble getting my ticket downloaded to my Apple Wallet, and encountered problems transferring my other ticket to my brother’s phone. He never got his ticket even though I sent him an e-mail as well as via the phone. I was only able to get into last night’s playoff game because there was a display ticket tag. And it was fortunate I had ordered extra tickets by accident since my original ticket was removed from my phone when I transferred it to my brother. If not for that, he never would have able to get into the stadium. Please update NewYorkCityFC so we don’t have these problems again!

Good First Version

Clean, well-designed, easy to navigate, and stable. Those are the must-haves for a sports team app and this one hits them all. I give it 4 instead of 5 stars only so there's room to recognize if/when future improvements come on line, and also for the lack of iPad optimization. That’s a disappointment. Would love to see, in addition, in-game interactivity and access to Cityzens portal for season ticket holders. But for now, for a first effort, this is great.

Great App with a few improvements

Quickly gives you great updates on the team, easily accessible schedule and countdown to the next match are nice features.

The only thing keeping it from being 5 stars is during a game the updates aren't up to par with other live updates. There isn't enough information during the game!

Otherwise though a must have app for fans of the team and with a few improvements it could be 5 stars

Jose Monroy

Excellent service and good game, thank you NYCFC

Awesome

Great app

Useful and Efficient

Perfect App, has all club news, media, and social accounts bundled into one app plus more! Even has photos, store, and videos. Great for any NYCFC fan. Let's go New York!

Very well structured app

You can access tickets and listen to games. Also LETS GO CITY

Review

You guys are great 😁

Champions!

An update built for champs!

Huge update

Fantastic update - love NewYorkCityFC.

Well-designed, simple but useful

I like how they went for a simple and slick design with NewYorkCityFC. Easy to use and find the most important info related to NYCFC



Is New York City FC Safe? 🙏

New York City FC is very safe to use. JustUseApp Safety Score for New York City FC is 81.4/100.
This assessment is based on our NLP analysis of 2,418 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

90.4% of users say app is safe 👍
90.4%

6.9% of users have some concerns ⚠️
6.9%

2.7% of users say app is risky 🚨
2.7%


Is New York City FC Legit? 💯

New York City FC looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for New York City FC is 81.4/100 .
This conclusion is based on analysis of 2,418 user reviews.

🔏 Privacy & Data Safety

New York City FC collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Location



How was your experience with New York City FC? Post a Review




Features

The official app of New York City FC will keep you connected to all of your favorite MLS clubs’ content that is customized just for you, the New York City FC fan.

Enjoy live matches, scores, stats, team news, photos, highlights and more.

  Contact Support
Developer:
New York City Football Club LLC


Website: