Ametis app not working? crashes or has problems?

Ametis Status

Published by KEOLIS AMIENS

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Common Ametis Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ametis app on iOS and Android devices. Solve all Ametis app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ametis iPhone Issues and Solutions

Ametis iOS app crashes, not working, errors
Ametis iOS app network issues
Ametis on iOS has black/white screen

Ametis Android App Issues and Solutions

Ametis has errors/crashing/not working
Ametis server network connectivity issues
Ametis has black screen

Ametis iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ametis app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ametis app crashes or not working on Iphone (iOS):

Close and restart the Ametis app on iPhone
Update Ametis app to the Latest Version for iOS
Uninstall and reinstall Ametis iPhone app
Update your iPhone to the latest iOS version

Fix Ametis on iPhone unable to connect to server/internet connection issues::

To resolve Ametis network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ametis black/white screen (blank screen) on iPhone:

Follow the Ametis iOS app troubleshooting guide Here →

Ametis Android App Issues and Solutions

Fix Ametis not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ametis app issues:

Force Stop the Ametis App
1. On android, goto "Settings" » click Ametis app. » click "Force Stop".

Update Ametis to the latest version on PlayStore

Clear Ametis App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ametis app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ametis.

Fix Ametis unable to contact server/ Ametis internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ametis » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ametis » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ametis on android.

Solve Ametis black/white screens issue on Android:

Follow the Ametis android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KEOLIS AMIENS, developers of Ametis.

100% Contact Match

Developer: KEOLIS AMIENS

E-Mail: [email protected]

Website: Visit Ametis Website

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