Contact Sezane Fashion Leather Goods Support
Company Name: SÉZANE
About: Your portal to Paris: Be the first to discover our new Collections, Archives and
have exclusive access to our latest releases with our app.
Sézane was born in
Paris, with a desire to offer all women luxury quality & the expertise of the
best ateliers, at a fair & accessible price.
Sezane Fashion Leather Goods Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Sezane Fashion & Leather Goods. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sezane Fashion & Leather Goods. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Sézane App Clothing & Bags Website
Privacy Policy: https://www.sezane.com/fr/apropos/politique-de-confidentialite-des-donnees
Developer: Sézane
Read 8 Customer Service Reviews 😭😔💔
The courier arrived with 2 parcels. He gave me the one I wanted dropping at a diverted location then took away yours which I wanted delivered to my house. He refused to give me them. He didnt take them to the drop off and now i dont know where they are. EVRI say they are having trouble finding the address but they've been to my house and they know where the dropoff point is so I dont know what to do. The order is T021TA0003463042 navy trousers I need the trousers within a week for a wedding. Im in desperate need of help. Ive paid £148. and have had nothing but hasstle.
I ordered a sweater from Sezane. They have not confirmed my order, they do not have a uk telaphone number and the french one does not work, they have debited my account. What can I do
I ordered a sweater from Sezane. They have not confirmed my order, they do not have a uk telaphone number and the french one does not work, they have debited my account. What can I do
I ordered 2 sezane sweaters on 12/22/22. Marge multicolor stripes. The bank has debited my account . we have not received the sweaters. We have no number to call regarding this issue with Sezane. We are in the process of submitting a fraudulent claim to our bank. I would rather have the sweater . please respond. Thank you
Trying to place gift order without success. Gift is for Audrey Weston who has new address from Vivian Weston who also has new address. Is there a phone number. Im finding ordering online on my phone impossible and time is of essence as gift is for a birthday. Vivian Weston 8187440967. Kittymama5500@redacted
Unable to create an account/poor customer service
by Doworkdaddy
I have tried at least a dozen times over the past week to use this app without success. It will not allow me to create an account - the button at the end will not load. I missed the Halloween sale after trying to place an order on the app but it taking me to the register page and not letting me register. I contacted customer support who told me over 3 emails, sorry don’t know what’s wrong. Very disappointed with the app because I really was hoping it would make shopping with sezane easier. I asked to be connected with a supervisor and was not given that opportunity.
Beautiful, but nonfunctional experience
by Pilgrimmagazine
I’ve loved the aesthetic and mission of this brand for a long time. Unfortunately, the UX does not align with the beautiful design. The app doesn’t allow for functionally choosing a geography (I’m in Portugal and EU countries are not displayed for me), the CTAs don’t work within checkout, and support simply suggests trying a laptop. Alas, I’m without a laptop at the moment and inventory sells out quickly, so the multiple items I attempted to purchase are no longer available. Quite unfortunate user experience for a brand that seems to value beautiful, thoughtful design.
Terrible app to have to use
by SashaNoelle24
Love the brand, hate this app. It takes 10 minutes just to find a simple list of clothing options by type when you first start using it. Then the shopping basket will only keep things in it for 30 min so if you don’t buy right then you have to start all over. There’s no size guide. I wasn’t able to add a unit number to my address. Basically, this thing is a dumpster fire.
Have a Problem with Sezane Fashion & Leather Goods? Report Issue
Why should I report an Issue with Sezane Fashion & Leather Goods?
- Pulling issues faced by users like you is a good way to draw attention of Sezane Fashion & Leather Goods to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sezane Fashion & Leather Goods customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sezane Fashion & Leather Goods.
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