Contact MyRoute-app

Contact MyRoute app Support


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About: MyRoute-app is the ideal navigation app for all your trips. You can use the app
to navigate the routes you created in our routeplanner or use it to generate a
scenic route / roundtour on the fly.


 
  2026-03-03

MyRoute app Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MyRouteApp B.V.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyRoute-app Website

Privacy Policy: https://www.myrouteapp.com/en/legal/privacyapp/plain

Developer: MyRouteApp B.V.





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4 Most reported problems 😔💔

4.6 out of 5
Marc De Veirman
2025-10-05

bij het maken van routes ondervind ik dat er geen ondersteuning meer is van google maps graag zou ik willen weten of dit probleem opgelost wordt of dat het blijvend is

If you miss a waypoint, you are sunk

2025-03-14

by Redbarn_PA

This App uses user defined waypoints to outline a route. I’ve found that if you miss a waypoint for any reason, like a detour or in 1 case, because we pulled into a gas station, the App keeps trying to direct you back to the missed waypoint. So if you continue on the route, the App becomes unusable. The App is supposed to skip the missed waypoint if you reach the next subsequent waypoint but this did not work for me. Basically this App is only useful if you know where you are going….

This app needs work.

2025-03-15

by Done/Fine'

After using the app on a 5K mile Moto ride, I was very dissatisfied with how the app was always re-calculating & re-routing me to new & interesting, but unwanted routes. I had to 2nd guess the app all the time. No bueno!

After it dumped us in a congested city I was thru with it. I cancelled MyRoute.app only to receive additional bills. Like others, I had apparently opened an extra subscription.

I pointed this out to MR.app and how the programmers need to rework the app & page layout to assure customers are not so entangled.

I received a ‘less than acceptable’ response from a managing director.

Sad, but I guess they’re ok with a mediocre app fraught with setup pages which confuse & double-bill their customers.

It’s easy enough to correct an extra subscription, but a director who essentially says , ‘pound sand’, not so much.

My reply to MyRoute.app, do better.

Very difficult to use

2025-03-16

by Rp5552

Sometimes this works and sometimes not. My TomTom stopped getting the rides after the last update so I switch to Scenic which took the ride easily and the route looked great but when following the route it went all over the place a few times so I stopped using it.




Have a Problem with MyRoute-app? Report Issue




Why should I report an Issue with MyRoute-app?

  1. Pulling issues faced by users like you is a good way to draw attention of MyRoute-app to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyRoute-app customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyRoute-app.


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