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Selly Status

Selly Automotive Lite is a mobile only CRM solution for Car sales / Motorcycle
sales / RV sales. Selly is easy to use and gives you a powerful prospecting tool
to manage your sales pipeline and close more deals.

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Common Selly Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Selly app on iOS and Android devices. Solve all Selly app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Selly iPhone Issues and Solutions

Selly iOS app crashes, not working, errors
Selly iOS app network issues
Selly on iOS has black/white screen

Selly Android App Issues and Solutions

Selly has errors/crashing/not working
Selly server network connectivity issues
Selly has black screen

Selly iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Selly app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Selly app crashes or not working on Iphone (iOS):

Close and restart the Selly app on iPhone
Update Selly app to the Latest Version for iOS
Uninstall and reinstall Selly iPhone app
Update your iPhone to the latest iOS version

Fix Selly on iPhone unable to connect to server/internet connection issues::

To resolve Selly network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Selly black/white screen (blank screen) on iPhone:

Follow the Selly iOS app troubleshooting guide Here →

Selly Android App Issues and Solutions

Fix Selly not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Selly app issues:

Force Stop the Selly App
1. On android, goto "Settings" » click Selly app. » click "Force Stop".

Update Selly to the latest version on PlayStore

Clear Selly App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Selly app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Selly.

Fix Selly unable to contact server/ Selly internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Selly » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Selly » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Selly on android.

Solve Selly black/white screens issue on Android:

Follow the Selly android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at A1 Software Group Inc, developers of Selly.

100% Contact Match

Developer: A1 Software Group Inc

E-Mail: [email protected]

Website: Visit Selly Website

100% Contact Match

Developer: Prism

E-Mail: [email protected]

Website: Visit Prism Website

About this app

this app Automotive Lite is a mobile only CRM solution for Car sales / Motorcycle sales / RV sales. this app is easy to use and gives you a powerful prospecting tool to manage your sales pipeline and close more deals. Thousands of sales people across the world have already downloaded this app Automotive products! We also offer a full Dealership CRM with Desktop and Manager capabilities.