Symplast Practice Reviews

Check out should be easier, so many steps and this process can be simplified. Packages / Invoices are messy. Consider populating a right click to check out that will populate to invoice. It would be nice to have the “scheduled purpose” populate into the invoice. Also, at check out if client has any pre paid services it would be nice for a pop up box to come up with option to exhaust services rather than looking through pkg’s and editing/linking the services! So frustrating and time consuming.

Latest update does not let us tie our legal forms to services now. They are grey and you can’t click them. If certain setting need to be in place that should have been mentioned BEFORE the update went out. Our business in on hold for today due to not being able to access our legal forms.

Still waiting for a response from the CEO on keeping our $8500 after the implementation team was incapable of delivering what the sales team promised and sold. Week after week is another excuse. Comes from the top as our correspondence is directly with the CEO who promises to correct the problem but is clearly just trying to stall.

Please add more useful features for quick checkout and rescheduling. Sooo many steps to take for most things that should be a one step system. Also: limiting the desktop version is pointless and frustrating. Some things are excellent but some are far behind.

The biggest issue I am having with Symplast is not being able to use my magic keyboard in the eRx function. My magic keyboard works in all the other functions; it does not work in the eRx function.

In March of 2019 it became apparent that Texas was going to shut down after Italy closed and more specifically the way New York was responding to COVID-19. Two weeks prior to our shutdown on March24th I converted as many appointments as possible to Virtual because I had already been utilizing the Virtual Consultation by Symplast for quite some time. It was one of the main reasons I changed EMR vendors. Simply the communication aspect was more developed. The iMessage text thread and built in video separated them easily in my eyes. With the launch of the Symplast 2.0 which provides the business analytics which I want and everyone needs their system is more robust than ever and I am extremely comfortable with switching early.

I have gone thru quite a few electronic health care systems and Symplast by far is the best. It is easy to access data anywhere in the worlds. Archiving photos is extremely easy. With the ability to use templates I can finish my exams as I am walking out the room. If a patient contacts me after hours I can access there chart within seconds and get all the information I need. Great app for plastic Surgeons.

Cloud based Practice management in the palm of your hand. No more after hours dictating and photo management. Do it “on the fly” as you walk to the next exam room. No more VPN to your data. Have your patients chart instantly when they call and so much more. Make life easier. Use Symplast

Symplast is now a big part of my practice life. Among some of the features that are amazing, the multi media manager is simply outstanding. It makes me look good as a surgeon and patient love it as well. Please keep making improvements as you have been doing!!

I’ve used a lot of inexpensive EMR’s including Soapware, practice fusion, and Athena health. This is ideally suited for self-pay medical spa, cosmetic surgery, or concierge practice. You can very quickly access patient information while you have the patient on speakerphone. Quite impressive

Every update gets better!