Highrise - Simple CRM Reviews

Highrise Reviews

Published by on 2018-11-13

🏷️ About: Highrise is a CRM (Customer Relationship Management) app that helps users track leads and manage follow-ups on the go. It allows users to keep all the information about their leads in one place, making it easy to access and manage. Highrise is designed to be easy to learn and use, so users can get back to what matters most.


       


Overall Customer Experience 😎


😎 Positive experience
47.4%

🤬 Negative experience
38.4%

🫥 Neutral
14.2%

~ from Justuseapp.com NLP analysis of 21 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Perfect for when I can’t be near my computer

- User-friendly

- Great for entering quick notes or adding new contacts on the fly when out in the field

- Take conversations out of email and put them in Highrise



Read 20 Customer Service Reviews 😠💢

3.1 out of 5
Can’t connect to Highrise

Each time I try use Highrise I get a network error issue - but my internet connection is perfect.

I’ve tried deleting and reinstalling Highrise countless times to no avail.

Very annoying, can’t use Highrise at all...

?

Was recommended by a YouTuber. When I went to create an account, it automatically gave me an error, what kind of app doesn’t even let you make an account??

Couldn’t create a new user! Error

Gives an invalid user error in Highrise when I try to create a new account.

Hopefully will change soon

But I can’t make an account on Highrise . So yeah not off to a great start.

Bad glitch when editing a contact!

Do not try to "edit" a phone number in Highrise unless you have the entire phone number in hand!

One of our staff accidentally typed in one extra digit in a clients contact. So, in Highrise , I tried to call the client and sure enough, the call didn't go thru because there was too many digits.

So, I click "edit" to delete the one extra digit, except when I hit backspace, it deleted the entire number! What's worse, I realized his and purposely avoided clicking "save" so it wouldn't save the error. Instead I clicked "cancel" which should have prevented any of my changes to be saved, but it didn't. It permanently deleted the phone number ! Wow. Who would know I would lose a clients info so quickly.

First, I don't think he backspace should delete the whole number. Editing is exactly that, to edit, not erase and rewrite especially on the go(hence app functionality). Second, if it does delete it completely, shouldn't the "cancel" option avoid the delete from being permanent?

Needs an Update!!

Good app, however there are a few glitches: double entry notes on iPhones, not able to check off tasks, and trouble locating company entries from the search.

Needs more features

Why is it that I can’t find a way to add Tags from the mobile app? That’s something basic that needs to be accomplished with a few clicks

Contact syncing with my iPhone is a disaster

If you don’t have a lead programmed in your phone before entered into this app, your phone will see it as being part of the singular High-rise contact. Trying to text or email or creating a contact for that number is a nightmare.

Almost but not quite there

Looks and feels great but limited functionality to access deals etc makes me wonder why I should even have Highrise on my phone at all. What's the point of all these changes if you can't access files?

A good update, finally!

I actually left this app because Highrise went undeveloped for years ... But this looks promising so will likely come back again. Would be nice to get full features and seamless app/experience though so please get deals and other features going as well soon!!!

Needs Deal Functionality

Looks great and seem to run smoothly, but without deals, not super useful

Highrise is a great CRM for our company

We're a small sales organization with tons of complex intereaction with our customers. We depend heavily and love this app on our desktops and laptops. I've been a beta tester for the upgraded iOS app for a few months and have been happy to see everything they've added and improved in this latest version. Very happy to see the improvemenets in clarity, power, features. Looking forward to putting this final release thru its paces and have the rest of our team start using it.

Works well and is fast too

One of the better CRM mobile apps. Quick and easy use for basic operations but the finer points are missing. Like working with tags. But add a task or note with a few keystrokes. Nice compliment to my favorite tool.

Great improvement over original!

This is a great improvement over the unusable original this app app! Just add the ability to see and open attachments and the ability to add and edit deals and it will almost be perfect!

Awesome!

I use this app on my laptop most of the time, but the iOS app is perfect for when I can’t be near my computer. I can still keep up with the team’s activity, look up contacts and even tag them.

VERY NICE - THANK YOU!

The iOS app was the only real complaint that I had with HR. I emailed multiple times and was told that Highrise was not a priority for them. Then the regime change came and these people ACTUALLY CARED about the product - all of it! This is sooooooooo much better. Thanks this app.

Looks nice, tied to web plan

I like what Highrise shows. Please add in the description that this supports an existing paid plan through the website. I haven't used this app, but I'm sure it's a good tool and worth it for small businesses. As an individual I'll stick with Contacts Journal.

A much needed update

I have been using this app for many years and this new app is just the thing I've been waiting for! It's a great way to use this app on the go. The team that put this together was very responsive to feedback on the beta and they did a excellent job!

Just Right

The perfect CRM for a small business with multiple offices. We use this app to coordinate several offices and hundreds of clients. The mobile app is is great for entering quick notes or adding new contacts on the fly when out in the field. Take conversations out of email and put them in this app.

Awesome Now!!!

There are no words to express how much better this version is than the last version… I was in the process of searching for a new CRM system but did not want to leave because I really enjoy the features of high-rise. Thank you so much for finally making Highrise so user-friendly. It works amazing now!!!



Is Highrise Safe? 🙏

Yes. Highrise - Simple CRM is very safe to use. This is based on our NLP (Natural language processing) analysis of over 21 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for Highrise Is 55.2/100.

Safety Analysis

40.9% of users say app is Risky 🚨
40.9%

31.8% of users say app is Safe 👍
31.8%

27.3% of users have Some Concerns ⚠️
27.3%


Is Highrise Legit? 💯

Yes. Highrise - Simple CRM is a totally legit app. This conclusion was arrived at by running over 21 Highrise - Simple CRM User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Highrise Is 71.7/100..


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Features

- Lead tracking: Highrise allows users to keep track of all their leads in one place, including contact information, notes, and conversations.

- Follow-up reminders: Users can set reminders to follow up with leads, ensuring that no lead falls through the cracks.

- Team collaboration: Highrise makes it easy for teams to collaborate on leads and share information.

- Bulk email: Users can send simple bulk emails to their leads, keeping the relationship going.

- Integration: Highrise integrates with email systems and productivity and communication tools like Wufoo and Zapier.

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