Highrise app not working? crashes or has problems?

Highrise Status

Published by Basecamp, LLC

Highrise is a simple CRM that helps you track leads and manage follow ups on the
go. • Know who said what to whom and when with everything about your leads in
one place • Never let a lead fall through the cracks again with easy
follow-ups and reminders • Get your team back to selling with a system anyone
can learn in minutes • Keep the relationship going with simple bulk email •
Integrate directly with any email sys.

I have a problem with Highrise

Are you having issues? Select the issue you are having below and provide feedback to Highrise.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 1 Comments

By Mel 1 year ago

Unable to access Highrise this afternoon in UK timing out error

Common dislikes about Highrise app

- Network error issue

- Unable to create an account

Have a Problem with Highrise - Simple CRM? Report Issue

Common Highrise Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Highrise app on iOS and Android devices. Solve all Highrise app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Highrise iPhone Issues and Solutions

Highrise iOS app crashes, not working, errors
Highrise iOS app network issues
Highrise on iOS has black/white screen

Highrise Android App Issues and Solutions

Highrise has errors/crashing/not working
Highrise server network connectivity issues
Highrise has black screen

Highrise iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Highrise app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Highrise app crashes or not working on Iphone (iOS):

Close and restart the Highrise app on iPhone
Update Highrise app to the Latest Version for iOS
Uninstall and reinstall Highrise iPhone app
Update your iPhone to the latest iOS version

Fix Highrise on iPhone unable to connect to server/internet connection issues::

To resolve Highrise network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Highrise black/white screen (blank screen) on iPhone:

Follow the Highrise iOS app troubleshooting guide Here →

Highrise Android App Issues and Solutions

Fix Highrise not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Highrise app issues:

Force Stop the Highrise App
1. On android, goto "Settings" » click Highrise app. » click "Force Stop".

Update Highrise to the latest version on PlayStore

Clear Highrise App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Highrise app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Highrise.

Fix Highrise unable to contact server/ Highrise internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Highrise » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Highrise » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Highrise on android.

Solve Highrise black/white screens issue on Android:

Follow the Highrise android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Basecamp, LLC, developers of Highrise.

100% Contact Match

Developer: Highrise HQ

E-Mail: [email protected]

Website: Visit Highrise Website

About this app

this app is a simple CRM that helps you track leads and manage follow ups on the go. this app is easy to learn and master in minutes so you can get back to what matters. It sounds simple, but having a running record of who said what when and who sent what to whom ALL in one place is tool above the rest. this app is so easy to access and use. I have a business partner now and we keep track of our conversations with each client in this app. " - Ken Jansen, Keller Williams Realty Partners, Inc. I shoot photography, the saying is the best camera is the one with you. "My follow up is a magnitude better. With this app, its always with me, on my laptop, iPad or iPhone.