SimpleTexting Reviews

SimpleTexting Reviews

Published by on 2024-08-21

🏷️ About: SimpleTexting is a leading platform for sending mass text message campaigns and connecting with customers. The iOS app allows users to stay on top of their SMS marketing efforts from anywhere. The app offers features such as creating and sending mass SMS and MMS campaigns, automating work, managing lists, and analyzing campaign performance.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
46.6%

😎👌🔥 Positive experience
39.9%

🙄💅🫥 Neutral
13.4%

~ from Justuseapp.com NLP analysis of 2,368 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Both the app and website are easy to use

- Online chat support is usually quick to respond

- Cost-effective compared to other services

- Customer service is excellent

- Great for sending text updates and specials to customers



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Mobile app is garbage!

2022-06-05

SimpleTexting will have a number icon when a new message appears, however when you click on it, it’s a blank screen. This makes SimpleTexting worthless. To make matters worse, accessing the service through the phone browser does the same thing periodically. Once you retrieve your message, which usually is via desk top, the number alert still appears on SimpleTexting . So freaking annoying! Tech support has no idea what to do. Trying to use up my credits so I can say C-U later! Terrible service, app! Nothing Simple-texting about it🤯😡

Still Buggy!!! Terrible attempts to fix chronic issues by their team

2022-07-06

The only reason I haven’t left this platform is that it’s too much work to migrate all my customers mid season. SimpleTexting and even the desktop one sometimes are buggy hot garbage. Been in numerous lengthy chats with all members of their team with nothing but false promises about a “new update” that was released that fixes everything. And it’s not fixed. Cocky description about “we heard you loud and clear-it’s fixed” when in fact it’s not. Was told another new version is available and nothing exists in SimpleTexting Store. And even if my app did auto update before I was informed of this-it’s STILL buggy. Huge waste of time trying to sort this mess out for months.

Your privacy

2022-08-07

Why do I have to enter my full name etc just to send a text? Also you want to access my account without the option to say no.
Seems more like you want out personal information instead of providing a service

Cannot Log In

2022-09-08

Just got SimpleTexting today, and I cannot log in. It’s giving me an error message, “ Sorry, you didn't pass the ReCaptcha check. Please contact support.” I reset my password and still no luck. The desktop app works great! I look forward to using SimpleTexting when it’s fixed.

Don’t trust this app!

2022-10-09

It’s a scam!! I used it 4 times ( 4 text messages) for basic text communication. They charged me an absurd amount and then one day I got a message from them saying that they’ve been reading all of my texts?? No privacy over here and in simple plain english… it’s a scam!! Don’t use it

Bad app

2022-11-10

I have never even used SimpleTexting nor download it and then recently I just did for my small business and it didn’t even give me an option to like make an account it only said login and I never even made an account to begin with

Lots of bugs

2022-12-11

The biggest issue is that SimpleTexting is Always logging me out and I can’t receive text messages on my mobile. This is a major problem.

Needs to be Re-Built

2023-01-12

I agree with the other reviewer on some things, though I think the desktop app is stable. SimpleTexting is awful! They took the desktop app and just shrunk it into a small web app - it is super buggy and clearly not a native built iOS App. Screens don’t load, it freezes, you get notifications of a text and it isn’t in the inbox when you open the “app”.

Unstable app needs constant restarting

2023-02-13

I use SimpleTexting 5 to 15 times per day. It’s quite weak.
I am in the habit now of closing out SimpleTexting between uses. This corrects the type-over problem, the freezing problems, the ghost badge alerting me of invisible unread messages, etc.
The “help me” bubble at the bottom of the screen covers part of my type area and send button. Support has addressed my concern, and told me it was fixed. It is not.
I plan to change this service to a different provider soon.

App doesn’t work

2023-03-14

SimpleTexting doesn’t work but they’re working on it. Customer support response time is good. Just need the bugs fixed.

Decent

2023-04-15

Decent app, but notifications on Apple are broken. The badge icon stays up even once all messages have been read/removed. I have a completely empty inbox and there’s still a “1” badge that will not go away no matter how much I close SimpleTexting and restart. I’ve given feedback previously to the Simple Texting team and they haven’t fixed. It’s a pretty basic function that should be fixed.

Some iOS app glitches

2023-05-16

I’m evaluating this app as an internet based texting service for our home owners association. Very excited about the possibilities the iOS app brings. But it has at least one irritating glitch. The application badge shows ‘1’ but I can not find any place inside SimpleTexting where the ‘1’ is coming from. I only have 3 message conversations and I’ve opened them all. Looking at the menu doesn’t reveal where the notification is coming from.

Right now I would say the notifications, at least the badge, are unreliable. But I remain hopeful

Excellent customer service

2023-06-17

Excellent customer service
App glitches tho

Works great

2023-07-18

We use this service to send text updates and specials to our customers and it is great. The mobile app is easy as well.

Wow

2023-08-19

Just wow

Pls Update App

2023-09-20

I was loving the convenience of SimpleTexting until glitches. For the past 2 days I’m unable to send campaigns via SimpleTexting . Please update SimpleTexting .

Great communication tool!

2023-10-21

It is a challenging task but these guys do it well 👍

This service is amazing

2023-11-22

I’ve been a customer for a while. The service gets better and better. Love these guys!

Excellent Platform and Customer Service

2023-12-23

I couldn’t be more happy with this app (other than having direct integration with Freshdesk maybe). The system works very well and customer service (Felix specifically) has been absolutely wonderful.

Great app

2024-01-24

SimpleTexting and the website work equally well. Very easy to use system. Online chat support is usually pretty quick to respond. I did quite a bit of reading on the different services and tested a few out. This one is by far the best and the most cost effective.

Weird Quirk With App

2024-12-16

SimpleTexting itself has great features. However, it continues to get stuck on the homepage so you have to delete SimpleTexting and download it again.



Is SimpleTexting Safe? 🤗🙏


Yes. SimpleTexting is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,368 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for SimpleTexting Is 46.2/100.


Is SimpleTexting Legit? 💯


Yes. SimpleTexting is a totally legit app. This conclusion was arrived at by running over 2,368 SimpleTexting User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SimpleTexting Is 61.7/100..


Is SimpleTexting not working? 🚨


SimpleTexting works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

- Basic: $25/month for 500 credits (1 credit = 1 text message)

- Essential: $45/month for 1,000 credits

- Premium: $65/month for 1,500 credits

- Enterprise: Custom pricing for high-volume messaging needs

Note: All subscriptions come with a 14-day free trial.



How was your experience with SimpleTexting? Post a Review




Features

- Receive notifications as soon as you receive a text from a subscriber

- Text back individual subscribers in an intuitive, threaded inbox

- Create and send mass SMS and MMS campaigns

- Add images to campaigns from the Camera Roll

- Shorten long URLs without leaving the app

- Set up triggers to respond to common queries

- Create autoresponders to keep your audience engaged

- Schedule important texts in advance

- Add or edit keywords for users to subscribe to messages

- Manage subscriber lists and add contacts

- Use Data Collection feature to ask subscribers for new information

- Build new segments within lists

- Set up Text-2-Win sweepstakes to gain new subscribers

- Use analytics tool to see campaign performance in real-time

- Visualize click-through rates, subscriber growth, and number of messages sent.

  Customer Service/Support
Developer:
Made Simple Ventures LLC

Contact e-Mail:

Website: