SimpleTexting Reviews

SimpleTexting will have a number icon when a new message appears, however when you click on it, it’s a blank screen. This makes SimpleTexting worthless. To make matters worse, accessing the service through the phone browser does the same thing periodically. Once you retrieve your message, which usually is via desk top, the number alert still appears on SimpleTexting . So freaking annoying! Tech support has no idea what to do. Trying to use up my credits so I can say C-U later! Terrible service, app! Nothing Simple-texting about it🤯😡

Decent app, but notifications on Apple are broken. The badge icon stays up even once all messages have been read/removed. I have a completely empty inbox and there’s still a “1” badge that will not go away no matter how much I close SimpleTexting and restart. I’ve given feedback previously to the Simple Texting team and they haven’t fixed. It’s a pretty basic function that should be fixed.

SimpleTexting and the website work equally well. Very easy to use system. Online chat support is usually pretty quick to respond. I did quite a bit of reading on the different services and tested a few out. This one is by far the best and the most cost effective.

I couldn’t be more happy with this app (other than having direct integration with Freshdesk maybe). The system works very well and customer service (Felix specifically) has been absolutely wonderful.

I’ve been a customer for a while. The service gets better and better. Love these guys!

It is a challenging task but these guys do it well 👍

It’s a scam!! I used it 4 times ( 4 text messages) for basic text communication. They charged me an absurd amount and then one day I got a message from them saying that they’ve been reading all of my texts?? No privacy over here and in simple plain english… it’s a scam!! Don’t use it

I have never even used SimpleTexting nor download it and then recently I just did for my small business and it didn’t even give me an option to like make an account it only said login and I never even made an account to begin with

Excellent customer service
App glitches tho

Just wow

We use this service to send text updates and specials to our customers and it is great. The mobile app is easy as well.

The only reason I haven’t left this platform is that it’s too much work to migrate all my customers mid season. SimpleTexting and even the desktop one sometimes are buggy hot garbage. Been in numerous lengthy chats with all members of their team with nothing but false promises about a “new update” that was released that fixes everything. And it’s not fixed. Cocky description about “we heard you loud and clear-it’s fixed” when in fact it’s not. Was told another new version is available and nothing exists in SimpleTexting Store. And even if my app did auto update before I was informed of this-it’s STILL buggy. Huge waste of time trying to sort this mess out for months.

I’m evaluating this app as an internet based texting service for our home owners association. Very excited about the possibilities the iOS app brings. But it has at least one irritating glitch. The application badge shows ‘1’ but I can not find any place inside SimpleTexting where the ‘1’ is coming from. I only have 3 message conversations and I’ve opened them all. Looking at the menu doesn’t reveal where the notification is coming from.

Right now I would say the notifications, at least the badge, are unreliable. But I remain hopeful

I use SimpleTexting 5 to 15 times per day. It’s quite weak.
I am in the habit now of closing out SimpleTexting between uses. This corrects the type-over problem, the freezing problems, the ghost badge alerting me of invisible unread messages, etc.
The “help me” bubble at the bottom of the screen covers part of my type area and send button. Support has addressed my concern, and told me it was fixed. It is not.
I plan to change this service to a different provider soon.

I agree with the other reviewer on some things, though I think the desktop app is stable. SimpleTexting is awful! They took the desktop app and just shrunk it into a small web app - it is super buggy and clearly not a native built iOS App. Screens don’t load, it freezes, you get notifications of a text and it isn’t in the inbox when you open the “app”.

I was loving the convenience of SimpleTexting until glitches. For the past 2 days I’m unable to send campaigns via SimpleTexting . Please update SimpleTexting .

SimpleTexting doesn’t work but they’re working on it. Customer support response time is good. Just need the bugs fixed.

Just got SimpleTexting today, and I cannot log in. It’s giving me an error message, “ Sorry, you didn't pass the ReCaptcha check. Please contact support.” I reset my password and still no luck. The desktop app works great! I look forward to using SimpleTexting when it’s fixed.

Why do I have to enter my full name etc just to send a text? Also you want to access my account without the option to say no.
Seems more like you want out personal information instead of providing a service

The biggest issue is that SimpleTexting is Always logging me out and I can’t receive text messages on my mobile. This is a major problem.

SimpleTexting itself has great features. However, it continues to get stuck on the homepage so you have to delete SimpleTexting and download it again.