Contact SkyMD 24 7 Telehealth Support

by ScoobyandLammysMom

First of all, expect a totally different experience with this company if you were going through insurance. I listed that I had Medicare and it listed five doctors that it said excepted Medicare. Then I went through the whole 40 minutes of entering information, my insurance card, my drivers license and pictures of my face only to get a text back later that was supposedly from the doctor I chose, that I couldn’t open on my iPhone because it require downloading the app and the app doesn’t show anything other than advertisements. Luckily, I was able to download the app on my iPad to see that I got a message from a supposed medical asstThat said that the doctor I chose did not accept my insurance so she would have to assign me a different doctor and because I was going through insurance, they would require an actual telehealth visit on computer which I thought was required of any telehealth visit (Computer or phone contact with the doctor) but apparently, if you pay cash on here, no, Dr. ever hast to see or speak with you. For all you know, a secretary is prescribing your medication. The fact that the app doesn’t work on iPhone and that they don’t update the doctors that accept her insurance, or just to measure headaches that make this app a waste of time. but if you’re willing to pay $80 cash (which is what I should’ve just done), you can likely get whatever you need prescribed same day instead of going through the clown show I did.

by AlicNiR

It appears they diagnosis and continue to try to recommend the same treatments that don’t work. Not sure if it’s because they work with the supplier company or what. For 4 months I was treated for a issue that did not get any better, just worst. I finally was able to see a local derm in my city who said they SkyMd misdiagnosed me and the treatment they gave me was not going to help at all. The local derm advised I had perioral dermatitis gave a treatment for 4 weeks and it started clearing up. I believed the dermatitis was coming back more recently which after research it has been known to do. It was going to take several weeks to get back to the local deems office so I thought I would reach back out to SkyMd and see if they could assist before the dermatitis got worst again. They where again trying to treat for the previous condition that was not effective and did nothing for me because that was not the issue. In my opinion this service was not effective & they just keep going to a certain diagnosis/ treatment plan no matter what your issue is.

by Leonie10

The doctor who I was assigned to wasn’t sensitive to my needs at all. I explained I've been dealing with rosacea on and off for about twenty years, and needed my skin looking nice again, because as most people, masks have done a lot of damage.
All I got was an alternative sunscreen and a facial wash!!!
The norm for rosacea is antibiotics that target the inflammation. I had to message him about ten times to get a meager two month minocycline prescription. When my skin breaks out I feel very low and depressed— and he wasn’t sensitive to that at all.
I don’t remember his name, but he was terribly scared to prescribe antibiotics. I’m not asking for Vicodin for God’s sake, I just want better looking skin. Very sad. I’m definitely going to ask for a different dermatologist next time— IF there is a next time.
There is a fantastic dermatology company called Apostrophe— I suggest using that, and not this one. The doctors are very sensitive to your needs, experienced, and it only costs $20.