Contact MedStar eVisit Support
Company Name: MedStar Health
About: MedStar Health is a not-for-profit healthcare organization
Headquarters: Columbia, Maryland, United States.
MedStar eVisit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MedStar Health
Verified email
Contact e-Mail: MedStar-eVisit@medstar.net
Verified email ✔✔
E-Mail: web@medstar.net
Website: 🌍 Visit MedStar eVisit Website
Privacy Policy: http://www.medstarhealth.org/mhs/privacy-policy/
Developer: MedStar Health
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3 Most reported problems 😔💔
App doesn’t work
by Not A Reliable App
Consistently not connecting - 2 hours being transferred from “waiting room” to “waiting room” as “the next to be seen”, only to have the app, or program (tried app, as the web application wasn’t working either) stall at “you are next to be seen” within 15-20 minutes - then nothing. It seems their claim that you see a provider “in minutes”, is loosely defined. It’s a wonderful service they (MedStar) are providing, but e-visit app and online has been executed poorly. I only made it through by finally calling the customer service number.
Can’t reach physician
by Aweber511
This is sincerely a great idea, but the app is flawed. I saw a doctor and they stated they were going to call in two prescriptions for me; however I only received one. Because the doctor never completed and sent me a visit summary I can’t send her a message to ask about it. There is also no link for customer support even though the bottom of the FAQs state to contact customer support for other issues. Now I don’t have medicine, I can’t reach the provider, and I haven’t been able to contact customer support. It’s an excellent idea as I am way to sick to get to a doctors office, but there isn’t a way to correct errors.
Knowledgeable and Thorough
by SmallerWonder
This was my first virtual doctor’s appointment for medical care. I was very pleased with how easy it was to set up an account and to see a physician immediately. Dr. Brandon Soule had a big welcoming smile and was so kind, knowledgeable and helpful. I will definitely be using this service again.
Have a Problem with MedStar eVisit - Telehealth? Report Issue
Why should I report an Issue with MedStar eVisit - Telehealth?
- Pulling issues faced by users like you is a good way to draw attention of MedStar eVisit - Telehealth to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MedStar eVisit - Telehealth customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MedStar eVisit - Telehealth.
