London Transport app not working? crashes or has problems?

London Transport Status

Last Updated on 2024-10-31 by Transit Now ltd

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Common London Transport Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot London Transport app on iOS and Android devices. Solve all London Transport app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

London Transport iPhone Issues and Solutions

London Transport iOS app crashes, not working, errors
London Transport iOS app network issues
London Transport on iOS has black/white screen

London Transport Android App Issues and Solutions

London Transport has errors/crashing/not working
London Transport server network connectivity issues
London Transport has black screen

London Transport iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever London Transport app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix London Transport app crashes or not working on Iphone (iOS):

Close and restart the London Transport app on iPhone
Update London Transport app to the Latest Version for iOS
Uninstall and reinstall London Transport iPhone app
Update your iPhone to the latest iOS version

Fix London Transport on iPhone unable to connect to server/internet connection issues::

To resolve London Transport network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix London Transport black/white screen (blank screen) on iPhone:

Follow the London Transport iOS app troubleshooting guide Here →

London Transport Android App Issues and Solutions

Fix London Transport not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent London Transport app issues:

Force Stop the London Transport App
1. On android, goto "Settings" » click London Transport app. » click "Force Stop".

Update London Transport to the latest version on PlayStore

Clear London Transport App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "London Transport app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch London Transport.

Fix London Transport unable to contact server/ London Transport internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click London Transport » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got London Transport » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch London Transport on android.

Solve London Transport black/white screens issue on Android:

Follow the London Transport android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Transit Now ltd, developers of London Transport.

Verified email

Contact e-Mail: [email protected]

About this app

Live bus and train times, step-by-step navigation, stop announcements, service alerts and more - all in one app. ► Share your journey details with friends and family - they don't even need LondonTransport ! ► Schedule alarms and get reminders before your bus or train arrives. We love feedback! Please note that LondonTransport requires data access and works best with GPS / location on. Continued use of GPS running in the background can dramatically decrease battery life. Get in touch with us at talk@travelwhiz. app or follow us on Twitter at @TalkToWhiz. Background GPS is only used when you have a Get Off Alert turned on.