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About: SALTO JustIN Mobile access technology simplifies the users and dynamic key
management process of users in a building. Receiving a key generated
electronically on their smartphone, previously identified and authorized by the
system, they can unlock the assigned doors from the JustIN Mobile app by
selecting the appropriate key.

Rating 2.2/5

Votes 133

2024-05-02

JustIN Customer Service 👿🤬😡😠💢😤

JustIN Mobile Contact Information

Listed below are our top recommendations on how to get in contact with JustIN Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact JustIN Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Salto Systems

100% Contact Match

Developer: Salto Systems S.L.

E-Mail: [email protected]

Website: Visit JustIN Website

70.59% Contact Match

Developer: Salto Systems S.L.

E-Mail: [email protected]

Website: Visit Salto Systems S.L. Website

Read 3 Customer Service Reviews 😭😔💔

2.2 out of 5

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The worst electronic lock I’ve ever used

2024-04-14

by Jr130678

This thing works maybe 50% of the time I don’t know if it’s the app or the lock itself but they’re both terrible. I get the appeal. You don’t have to change locks, but that also means you have no way into the apartment if the app doesn’t work, which it doesn’t seem to work very often. Me and my roommate and my neighbors. All have constant issues. I’m just now pulling the door completely shot so I can actually be guaranteed to get it. If I could give this the zero stars, I think I would. Anyone considering to put these on your apartment complex don’t, not until they get a whole lot better.

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Needs lot of work.

2024-05-15

by Wongibe

First, I have no idea how to set up the widget. The instructions are extremely useless on setting that up. Next is the integration. I like the idea of having the app but I have lived in other places where their app is well integrated. Where I can remotely grant access to anyone without being around nor send them a temporary access key. I know this is still far-fetched and the app is a work in progress but I will expect more from salto company.

Locked me out of my own apartment.

2024-06-16

by Sonchristo

Worked this morning, went out for a second in the afternoon, now I am locked out of my own apartment.

There is NO customer support phone number or chat support for this app - if anything glitches you will be on your own.

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Pulling issues faced by users like you is a good way to draw attention of JustIN Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a JustIN Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JustIN Mobile.