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Company Name:

About: SALTO JustIN Mobile access technology simplifies the users and dynamic key
management process of users in a building. Receiving a key generated
electronically on their smartphone, previously identified and authorized by the
system, they can unlock the assigned doors from the JustIN Mobile app by
selecting the appropriate key.


 
  2024-10-02

JustIN Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Salto Systems



Verified email ✔✔

E-Mail: android@saltosystems.com

Website: 🌍 Visit JustIN Website

Privacy Policy: https://saltosystems.com/en/legal-data/privacy/privacy-policies/salto-systems/

Developer: Salto Systems S.L.








3 Most reported problems 😔💔

2.1 out of 5

Barely works most of the time

2024-04-28

by C. Le

I have lived at my apt for almost 8 months now and the app barely works. Neither do the locks. My fob itself constantly stops working every 6 weeks and the app as well. Open path is what my boyfriend uses at his apartment and it’s way better and is 100% reliable. Salto should consider looking into this technology. As a girl I should not be wondering when my key will work or not work. It’s unsafe, frustrating, and a nuisance!

The worst electronic lock I’ve ever used

2024-03-15

by Jr130678

This thing works maybe 50% of the time I don’t know if it’s the app or the lock itself but they’re both terrible. I get the appeal. You don’t have to change locks, but that also means you have no way into the apartment if the app doesn’t work, which it doesn’t seem to work very often. Me and my roommate and my neighbors. All have constant issues. I’m just now pulling the door completely shot so I can actually be guaranteed to get it. If I could give this the zero stars, I think I would. Anyone considering to put these on your apartment complex don’t, not until they get a whole lot better.

Needs lot of work.

2024-03-16

by Wongibe

First, I have no idea how to set up the widget. The instructions are extremely useless on setting that up. Next is the integration. I like the idea of having the app but I have lived in other places where their app is well integrated. Where I can remotely grant access to anyone without being around nor send them a temporary access key. I know this is still far-fetched and the app is a work in progress but I will expect more from salto company.


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Why should I report an Issue with JustIN Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of JustIN Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a JustIN Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JustIN Mobile.


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