Drop Scale app not working? crashes or has problems?

Drop Scale Status

Published by Drop Ltd

Please download Drop Recipes, the new home for all the features of the Drop
Scale app. The Drop Scale app worked seamlessly with our connected kitchen
scale to display your weight readouts.

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Common Drop Scale Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Drop Scale app on iOS and Android devices. Solve all Drop Scale app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Drop Scale iPhone Issues and Solutions

Drop Scale iOS app crashes, not working, errors
Drop Scale iOS app network issues
Drop Scale on iOS has black/white screen

Drop Scale Android App Issues and Solutions

Drop Scale has errors/crashing/not working
Drop Scale server network connectivity issues
Drop Scale has black screen

Drop Scale iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Drop Scale app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Drop Scale app crashes or not working on Iphone (iOS):

Close and restart the Drop Scale app on iPhone
Update Drop Scale app to the Latest Version for iOS
Uninstall and reinstall Drop Scale iPhone app
Update your iPhone to the latest iOS version

Fix Drop Scale on iPhone unable to connect to server/internet connection issues::

To resolve Drop Scale network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Drop Scale black/white screen (blank screen) on iPhone:

Follow the Drop Scale iOS app troubleshooting guide Here →

Drop Scale Android App Issues and Solutions

Fix Drop Scale not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Drop Scale app issues:

Force Stop the Drop Scale App
1. On android, goto "Settings" » click Drop Scale app. » click "Force Stop".

Update Drop Scale to the latest version on PlayStore

Clear Drop Scale App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Drop Scale app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Drop Scale.

Fix Drop Scale unable to contact server/ Drop Scale internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Drop Scale » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Drop Scale » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Drop Scale on android.

Solve Drop Scale black/white screens issue on Android:

Follow the Drop Scale android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Drop Ltd, developers of Drop Scale.

54.55% Contact Match

Developer: Drop Kitchen

E-Mail: [email protected]

Website: Visit Drop Scale Website

About this app

But now, all the functionality of the Drop Scale app has been moved to our fully featured app, Drop Recipes, which is available in DropScale Store. The Drop Scale app worked seamlessly with our connected kitchen scale to display your weight readouts. Please download Drop Recipes, the new home for all the features of the Drop Scale app. Tap on “Developer Apps” below to find and download Drop Recipes.