Net 10 My Account Reviews

I have used Net10 for about 15 years now and they lose my login information and block me from accessing my account online and on Net10MyAccount . Just about every year and a half. They also charge my cards way before my bill is actually due. Very dissatisfied with Net10 and the customer service is very poor and slow and very hard to understand then as well! Better off getting a prepaid service airtime card instead of giving them your card info! They shorten your service days otherwise. I would highly recommend finding another company.

I was promised my 8 GB of data to carryover to the next plan, and when I paid it didn’t work, I asked to speak to a manager and he was just rude to me and said that “he can’t break the ‘law’ of the company” (NET10). I was surprised that the even the supervisor’s English was extremely poor, not to sound racist but it made communication almost impossible.

DISHONESTY when selling a product is means for a charge back, so I’ll be calling my bank and asking for the money back. Bad move NET10! You should treat new customers better. Goodbye.

Net10MyAccount worked great up until maybe two or three updates ago. It never lets me log in. I always get a “Cannot connect to servers at this time” Warning and I have to use the website. So tell me what is the point of having Net10MyAccount on my phone?
That, and I get notifications for promotions I can never take advantage of because Net10MyAccount never works. When you log on to the website the promotion is nowhere to be found. Extremely frustrating! I have a notification on Net10MyAccount at this very moment I cannot clear because it will not let me log in.
Please fix Net10MyAccount!

Loved it at first but now it messes up every time I open it. Net10MyAccount is very convenient when it comes to auto pay and data usage but it never works anymore. First it just wouldn’t ever refresh my data so I could see how much I’ve used and now it just flat out won’t let me log in. It also doesn’t tell you when your money will be taken out of your bank account or when your next bill will be due. Net10MyAccount also logged me out and it’s telling me that there’s no account associated with my phone number when I try to log in. Like I said it’s very convenient when it’s actually working but it definitely needs some work.

I input my credit as my main payment system but it charged my debit still. I checked the payments again today and my credit was marked as default. Please charge the correct cards especially when you can mark them default.

Been a loyal customer for almost 10 years now, use Net10MyAccount everyday. Love how I can redeem reward points, look at how much data Ive used and see exactly when my monthly payment will be deducted from my bank account.

Only question I have is it possible to transfer my number to a new sim card using Net10MyAccount ? (I already have a new nano-sim card, the only reason I need to transfer my number to the new one is because my current sim card is the older large sized card and doesn't fit in newer phones sim card slot). I'm using the BYOP program, and don't need to make any changes to my account, except for making sure my number is still on my account but using the new sim card I purchased.

App works great and makes account management easier than the website by far. I have been using Net10 for 3 years now and I am extremely satisfied. Paying $34 a month for unlimited talk, text, and 2gb of data. You cannot find a better deal anywhere.

I have used net10 for years and they just keep getting better. I have iPhone 6 Plus and never have any call or data issues. Easy to reload and I only pay 35/mo highly recommend to this company to everyone!!

Left straight talk & went with net10 couple weeks ago and I downloaded Net10MyAccount , but when I try and create an account-it says- “my number is not associated with no net10 or can’t create account at this time!! I love their service & prices but Net10MyAccount needs serious updating!

So far so good! I filled out multiple surveys and it seems as though they’re listening. All of the things I requested are now available through Net10MyAccount ie extra gigs (added data)

Really love Net10MyAccount! Very easy to use, and very convenient! Goes along so well with account, I am even having fun with it! Also a fun and excellent way to score extra points just for having some fun with it! Worth checking out for sure! Thank you Net 10!

Net10MyAccount used to work before but in the pass month it won’t event load to tell me how much data/minutes I have left.......
Thinking of switching if they don’t fix the problem.

So pleased that I was informed before disconnecting my services, that the service that I used to have was no longer accepting renew payments. Thank you much

We get to see EVERYTHING NOW. Thank You
It WOULD BE REALLY AWESOME (if NET10 DID A ROLLOVER) on Our EXTRA MINUTES WE BE HAVING LEFT OVER.

That would really help people to save & Net10 will build more clientele. (That’s A FACT)
Everybody I tell about net10 (Transfer to NET10) I should be getting a incentive from NET10 for My Good Service Of Recommendation.

Net10 gives me the plan Net10MyAccount & the way I like all my communications to be ! They treat me fairly & I’m thankful for them & the folks that work for them !
Thank-You , NET10 !
Sincerely & Respectfully !
John D Watson

I had one before and it was really nice to have when you’re not at home with your Wi-Fi it works really good and wet tell my friends and about it more

I don’t use Net10MyAccount to much but when I need to make a payment or check info it’s always there and fairly easy to navigate.

I’ve had net10 for a super long time, I can’t not complain.. even got a free month for my birthday last year. What other company does that. Thank you Net10 ❤️

I never had a problem bring with this company almost 12 years great on WiFi for iPhones

App is really convenient, when you have a bring your own phone. It lets you add time card right on your phone!