Contact LogMeIn Rescue Lens Support
Company Name: GoTo Group, Inc.
About: *ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*
If a picture
is worth a thousand words, then what’s the value of live streaming video?
The
LogMeIn Rescue Lens app now with audio, allows support agents to use the camera
on your iPhone or iPad to see what you are seeing. Show them the problem in a
live support session and let them walk you through the steps for resolution.
LogMeIn Rescue Lens Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GoTo Group, Inc.
Verified email ✔✔
E-Mail: rescueandroid@logmein.com
Website: 🌍 Visit Rescue Lens Website
Privacy Policy: https://www.goto.com/company/legal/privacy
Developer: GoTo Technologies USA, Inc.
3 Most reported problems 😔💔
Such a horrible app but great when it decides to work
by Jessierabbit19
Wow I’ve never experienced a more sometimesy app than this. Literally tried to get this to work for troubleshooting for an hour yesterday, nothing. Today it magically works. The feed gets disconnected and I try it again with a different agent. Now it won’t connect 🙄🙄🙄 Arise needs to find another company to do this with.
Couldn’t use
by Stumpmule
When I downloaded it asked me to enter a passcode. I didn’t have one, now I’m locked out. Chat doesn’t work. Who can help?
Battery hog and annotations aren't great.
by Sloth❤️Chunk
App consumed a lot battery on my iPhone 6. Annotations worked ok but didn't really stay in the marked location as advertised. They easily move to another location and could cause a user to select the wrong button, etc.
Have a Problem with LogMeIn Rescue Lens? Report Issue
Why should I report an Issue with LogMeIn Rescue Lens?
- Pulling issues faced by users like you is a good way to draw attention of LogMeIn Rescue Lens to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LogMeIn Rescue Lens customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LogMeIn Rescue Lens.
