Tandem Status
Are you having issues? Select the issue you are having below and provide feedback to Tandem.
44 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
Can't white any messages and see other profiles. On the laptop there is no chats
I can’t login anymore. Just keeps saying something went wrong.
I can’t log
Login keeps saying sorry something went wrong
Just signed-up but it's not working. Give my gender, but it won't go past that screen.
Just signed-up but it's not working. Pressing "continue", but it just sits there.
📋 18 Reported Issues:
I can’t log in
It doesn’t work
My app can't open..I'm waiting for long time but no option come..I Start my app
Hello. I have a problem logging into my Tandem account. A window appears on my screen with an error (CError: 1). I would be grateful for your feedback and help.
Hello. I have a problem logging into my Tandem account. A window appears on my screen with an error (CError: 1). I would be grateful for your feedback and help.
Tandem app is crashing all my android system, total system freeze.
I cannot log in in the app using my Gmail account which I've already registered before. "Lo sentimos, ha habido un error. Intenta de nuevo. (CError:1)" Website Tandem works perfect ad I don't have log in problems.
Hello! I had a problem with my tandem. I couldn't open it at first. I can't refresh the community and only use the accelerator to log in. please help me.
Received a message this morning, but had only just seen it when the iPad screen went black. Luckily I have an old mini iPad and managed to install Tandem on this device where it works. BUT I need to be able to use Tandem on the iPad. Christa
The tandem app (I guess technically the website) doesn't work, when I search for a partner, it says "Sorry, something went wrong, please try again", so I wait, and wait, and wait, try again, and oh! "Sorry, something went wrong, please try again" what. the. fu- Anyway, I wait my impatient ass off, still not working, tried to change my profile picture, find a partner, but the ONLY successful thing I managed to get is, (drumroll pls), me getting to say I don't speak Spanish fluently... hurray. Tandem pls halp
App not working. You text me a code but the code doesn’t work! It says something went wrong?
Sorry, something went wrong...is the message I keep getting. I'm not sure what the problem is as I am still receiving emails notifying me of new chats etc. It's a bit annoying to be locked out for no apparent reason.
I just registered and when I try to log in, the website says "Sorry, something went wrong, please try again". I at least want to see my pending status or if I was approved as a member
The tandem app (I guess technically the website) doesn't work, when I search for a partner, it says "Sorry, something went wrong, please try again", so I wait, and wait, and wait, try again, and oh! "Sorry, something went wrong, please try again" what. the. fu- Anyway, I wait my impatient ass off, still not working, tried to change my profile picture, find a partner, but the ONLY successful thing I managed to get is, (drumroll pls), me getting to say I don't speak Spanish fluently... hurray. Tandem pls halp
i registered a lot and it doesnt allow me to join and chat
The tandem t-slim mobile app keeps crashing and kicking me out of the app all together I’ve unpaired, signed out, and deleted the app. nothings working
I can't get into the app. Only get screen which says "unlock the app to continue", but can't unlock or get app to respond at all. Loading carries on indefinitely, though I have good signal strength. Need to access urgently, so very annoyed!
The navigation bar at the bottom of the screen (community, chats, certificates, pro) does not disappear when I want to record a voice message or attach a picture/screenshot. I can do neither. This happened immediately following an update.
Have a Problem with Tandem: Practice Languages? Report Issue
Common Tandem Problems & Solutions. Troubleshooting Guide
Table of Contents:
Contact Support
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tandem Website
Privacy Policy: https://www.tandem.net/privacy
Developer: Tripod Technology GmbH
‼️ Outages Happening Right Now
-
May 07, 2026, 06:41 AMa iOS user from Ashbourne, United Kingdom reported problems with Tandem : Not working
-
Apr 27, 2026, 10:10 PM
a AndroidOS user from Wells, United States reported problems with Tandem : Connection
-
Apr 27, 2026, 09:18 AM
a iOS user from Frankfurt am Main, Germany reported problems with Tandem : Account
-
Apr 26, 2026, 03:31 AM
a iOS user from Dammam, Saudi Arabia reported problems with Tandem : Not working
-
Apr 07, 2026, 06:37 PM
a AndroidOS user from Nuremberg, Germany reported problems with Tandem : Login
-
Apr 07, 2026, 06:36 PM
a AndroidOS user from Nuremberg, Germany reported problems with Tandem : Login
-
Apr 07, 2026, 03:27 PM
a AndroidOS user from Kalol, India reported problems with Tandem : Login
-
Apr 01, 2026, 03:33 PM
a user from Seville, Spain reported problems with Tandem : Not working
-
Mar 18, 2026, 10:13 AM
a AndroidOS user from Langenfeld, Germany reported problems with Tandem : Not working
-
Mar 18, 2026, 10:12 AM
a AndroidOS user from Langenfeld, Germany reported problems with Tandem : Login
-
Started 3 minutes ago
-
Started 8 minutes ago
-
Started 8 minutes ago
-
Started 8 minutes ago
-
Started 11 minutes ago
-
Started 11 minutes ago
-
Started 14 minutes ago
