Contact Xiaomi Home Support
Company Name: Beijing Xiaomi Co., Ltd
About: A professional app to help you manage your intelligent devices.
• Add new
devices with a few easy steps
• Control your device wherever you are
•
Get the status of you devices in real time
• Share your devices with friends
and family members
• Set up and perform intelligent tasks
• Continued use
of GPS running in the background can dramatically decrease battery life
【Mi
Cloud Storage Automatic Renewal Ser.
Xiaomi Home Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Xiaomi Home. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Xiaomi Home. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Beijing Xiaomi Co., Ltd
Privacy & Terms:
https://camera.api.io.mi.com/cloud-service/app/doc/auto_renew-en.html
https://camera.api.io.mi.com/cloud-service/app/doc/user_licence-en.html
https://g.home.mi.com/views/user-terms.html?locale=en&type=userLicense
https://g.home.mi.com/views/user-terms.html?locale=en&type=userPrivacy
Read 3 Customer Service Reviews 😭😔💔
Stopped working for no reason
by Ladymblack
App no longer controls the Roborock vacuum. Sometimes it connects to the vacuum, but the vacuum refuses to acknowledge the app. I tried to get support, but it doesn’t appear to be available in English. I’m also less than impressed with the vacuum itself. For one thing, there’s only one brush on one side, so if you want it to vacuum to the left, that’s just too bad, too sad. For another, it has this idiotic thing sticking up from the body (supposedly to help it get back to the dock, but which doesn’t do that job very well) that causes it to get stuck in odd places. It also does not do well in any area where some exploration is necessary, which means that it never fully cleans my kitchen. The iLife, which just bounced off the walls, did a much more thorough job even though it had less sophisticated programming and failed to obey scheduling within a short period of time. I can’t imagine buying anything else from this company.
450MB on this app too much
by Cowboyyy
High Priority
--Clear Cache does not work
App is so big make sure we can clear ALL cache!
-This app by itselve after clearing cache is 450MB THAT IS TOO MUCH! Almost Half a GIG! Please Reduce size as it takes up too much memory & we dont have that much memory on phones URGENT Help!!!!
-Xiaomi Needs to optimize this app so it does Not take up So much space!
- On Yi Camera Please translate app to English. I use Chinese Mainland region but only know english but in app I set English yet it does not translate all the options menus on Yi Smart wecam 720p. HELP!!!
Need to Rotate not only for installation upside down but ALSO for mounting on SIDES. 90 degree turn!
Next priority
2. Need Rtsp!! Be able to connect through PC or ddns option and on Webpage so we can see on any PC. We Can Not use chinese Mac App? Why not do a universal app for Asia & US & all regions then we can download in the US!
3.Does NOT show the Local Time on the screen, Fix it! the time is wrong
5. Need email of picture when it detects motion Option!
4. Need Rtsp!! Be able to connect through PC or ddns option.
--> Needs ONIF Compliance.
Wishlist
6. Please translate Firmware logs
7. Please remove shopping, I cannot order because In chinese.
Translate TO english then Yes I can order & buy more from you.
The Worst App/UI ever
by Nada71134
I bought the S5 about a month ago. This is the worst app and the worst app by usability that I ever saw. Everything is so convoluted and complicated. Doing something simple requires many clicks and logical workflows are disjoining. The vacuum we itself is the worst. It will redraw and redraw our house, for some reason it can’t tell where is it and it will add random rooms of to the side which don’t exist in the house when it is in the room it already mapped. I don’t understand why it doesn’t let you edit the maps so that at least you could for ones create a proper map. This way it is in a perpetual wrong redrawing mode. Also, putting no go zones is useless if it doesn’t recognize where it is. I had such high hopes for this product, but so far Ivwish that I just bought a Roomba.
Have a Problem with Xiaomi Home? Report Issue
Why should I report an Issue with Xiaomi Home?
- Pulling issues faced by users like you is a good way to draw attention of Xiaomi Home to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Xiaomi Home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xiaomi Home.
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