Xiaomi Home Reviews

by Nada71134

I bought the S5 about a month ago. This is the worst app and the worst app by usability that I ever saw. Everything is so convoluted and complicated. Doing something simple requires many clicks and logical workflows are disjoining. The vacuum we itself is the worst. It will redraw and redraw our house, for some reason it can’t tell where is it and it will add random rooms of to the side which don’t exist in the house when it is in the room it already mapped. I don’t understand why it doesn’t let you edit the maps so that at least you could for ones create a proper map. This way it is in a perpetual wrong redrawing mode. Also, putting no go zones is useless if it doesn’t recognize where it is. I had such high hopes for this product, but so far Ivwish that I just bought a Roomba.

by Ladymblack

App no longer controls the Roborock vacuum. Sometimes it connects to the vacuum, but the vacuum refuses to acknowledge XiaomiHome . I tried to get support, but it doesn’t appear to be available in English. I’m also less than impressed with the vacuum itself. For one thing, there’s only one brush on one side, so if you want it to vacuum to the left, that’s just too bad, too sad. For another, it has this idiotic thing sticking up from the body (supposedly to help it get back to the dock, but which doesn’t do that job very well) that causes it to get stuck in odd places. It also does not do well in any area where some exploration is necessary, which means that it never fully cleans my kitchen. The iLife, which just bounced off the walls, did a much more thorough job even though it had less sophisticated programming and failed to obey scheduling within a short period of time. I can’t imagine buying anything else from this company.

by Cowboyyy

High Priority
--Clear Cache does not work
App is so big make sure we can clear ALL cache!
- XiaomiHome by itselve after clearing cache is 450MB THAT IS TOO MUCH! Almost Half a GIG! Please Reduce size as it takes up too much memory & we dont have that much memory on phones URGENT Help!!!!

-Xiaomi Needs to optimize XiaomiHome so it does Not take up So much space!

- On Yi Camera Please translate app to English. I use Chinese Mainland region but only know english but in app I set English yet it does not translate all the options menus on Yi Smart wecam 720p. HELP!!!

Need to Rotate not only for installation upside down but ALSO for mounting on SIDES. 90 degree turn!

Next priority
2. Need Rtsp!! Be able to connect through PC or ddns option and on Webpage so we can see on any PC. We Can Not use chinese Mac App? Why not do a universal app for Asia & US & all regions then we can download in the US!

3.Does NOT show the Local Time on the screen, Fix it! the time is wrong

5. Need email of picture when it detects motion Option!

4. Need Rtsp!! Be able to connect through PC or ddns option.

--> Needs ONIF Compliance.

Wishlist
6. Please translate Firmware logs
7. Please remove shopping, I cannot order because In chinese.
Translate TO english then Yes I can order & buy more from you.

by Elvenng

Recently bought mi smart sensor set. XiaomiHome is great as it supports conditional scenarios configurable through automation but they should also give us the capability to configure the default behaviors of the sensors as it's weird to have sensors that triggers the alarm without sending notification to the device unless these are configured through automation but the automation is always on! Even when the alarm is disabled! It is stupid to manually on and off each and everyone of it if we owns many automations and sensor devices. Also, please please please implement a status to display whether the alarm is triggered or not and also option to manually trigger alarm through app when needed..

by Beanie!

We’ve had a Roborock S5 for two years now. Still running on the original filters and brushes. Probably use about once a week to do the entire house, 2000 ft.² of vinyl plank and carpet. We absolutely love the Roborock. Occasionally the locating app fails and he can’t find the doc, but it’s not a big deal as we usually home when we run it and it sends a notification to my phone. XiaomiHome is not very user-friendly. I have to admit that it has improved over time, but I don’t have any other experience for robotic vacuum cleaners to compare it to. I just know that XiaomiHome is kind of a PITA. Would I buy another Roborock? Likely, but I would also like to try a different brand next time we buy. I am a little surprised at the durability of this machine… I thought it would crap out after just a year or year and a half.

by Fstarbkk

XiaomiHome is actually getting worse every time they update it. When I first bought my air purifier, everything worked. Was able to control it from anywhere. Gave me continuous status readings and solid control. Now I’m lucky to get a connection at all. When I do, I have to go back to the main screen, to get an updated reading. Using that same network and everything as before. After so many app updates it has become nearly unusable. And nobody is listening. There’s no customer support... nothing!

They make a great air purifier. But since most of the control is through XiaomiHome , it’s becoming a giant paperweight. What a shame!

by Robndenver

So far, this S50 is amazing on hardwoods for vacuuming and mopping. It is all working like it should and very efficient and effectively.

On carpet, which is short and light tan/beige color, it is not doing well. It circles the room, then starts to go back/forth like normal for about 4 passes. Then it starts to continue to go over the same exact line repeatedly without stopping. All the way across the room, then back; but won’t go deeper into the room like it did when it circled your room to start.

However, on the map, it shows that it is making progress in the room and taking a new line every time.

I have told it to go back to dock and it can no longer find it’s way. It is about 10 feet off from all the routes that it would normally take to get back to the dock. After about 30 minutes the map disappears, and ultimately it finds its way back to the dock. Then the next time it starts a new map of the whole house.

Frustrating about carpet. Thankfully my house is 75% hardwood, but still expect this to work on low like light color carpet.

Robert

by D_Chicago

XiaomiHome is actually easy to use and the interface is easy to navigate. The problem is the camera is too sensitive to changes in light even on the lowest setting. So if it gets very cloudy or the sun comes up or goes down, we ALWAYS get notifications saying movement detected. There’s no movement. It’s just the camera switching into night vision. It’s really annoying as i get at least 2-3 alerts EVERY day that are meaningless. The picture quality is very good, but they really need a firmware update so we don’t get notifications just because the light changes and the camera has to change modes.

by Spaghettiocat

I have the Xiaomi Mi vacuum and despite best efforts could not get it to connected to WiFi until I changed my region to Chinese mainland. I live in the US. When I had it set to US, it would allow me to put in my WiFi info, but then wouldn’t connect to the device. On Chinese mainland settings, I can actually see the specific vacuum I bought, and finally got it connected, but within XiaomiHome when I click on the vacuum to update settings, I get the error “please connect to local server”. Changing back to the US then loses the device. I’m at a loss. The vacuum cleans very well but I’m very frustrated with XiaomiHome and getting it all connected.

by Littlejoeman

I use XiaomiHome with a Roborock S5 robotic vacuum cleaner. The device offers a “zoned cleanup” mode, which is nice, but XiaomiHome does not allow the map to be rotated or for the zone to be drawn as anything other than a horizontal rectangle, so the zone doesn’t ever match the shape or orientation of the map. I end up with a zone shaped like a square that is overlaid on the map of a room that is shaped more like a diamond. Also would be nice to be able to break the house into multiple zones with different cleaning schedules (e.g. kitchen and living room every day, bathroom twice a week, bedroom once a week, etc.). All in all, it’s still not a terrible app and I love the robot itself, just need a little improvements to XiaomiHome .

by NickSTL

XiaomiHome is obviously written by folks with a limited grasp of English. There are some features that it is missing that I would love to have, such as naming rooms on your house map, setting areas to avoid, etc. These are fairly minor annoyances, and perhaps will be added in future updates.

That said, XiaomiHome works! It is fairly easy to understand and I haven't had any major issues with it in the 2 weeks or so I've been using it. It needs some tweaks and improvements, but it's not bad at all compared to many others out there.

by New To Home Automation

I’m new to home automation so am learning the possibilities from scratch. Bought the 1028 camera first, then added two Yeelights. The only challenges I experienced in the setup where related to incorrect region selected. Can’t connect a lamp bought in spain to XiaomiHome set up for United States for instance. Same with the sharing function: only seens to work if the person you’re sharing with has their account set for the same region. Took me awhile to figure out but got there in the end. If I had been able to find the answers to this in the FAQ I might have rated this a 5-star.

by Spambush

XiaomiHome has some surprising capabilities but you have to hop down the rabbit hole to get to them. Probably the easiest fix is to default to having the device save the map. Once the map is saved dividing the space into named rooms/areas is easy. Once that is done XiaomiHome is easy and reliable for the most part. Particularly nice is the pin and go feature which drives the robot right to where you need it for spot cleaning. Noticed some buggy behavior with the remote control feature in XiaomiHome not recognizing joystick touches. Quitting and restarting XiaomiHome seems to clear the problem. The go home command always works as does selecting individual areas for mopping. Solid robot!

by Abdullah.S

Great app and fantastic Roborock S50 vacuum, I love and appreciate the fact that they keep them updated regularly. The only problem I have with XiaomiHome is when I go to “Remote Controls” in Settings, it keeps testing the network and checking the firmware update, then it says: “Make sure both the vacuum and the phone are on the same network” while they both are on the same network. This feature used to work when I first got the vacuum but stopped working recently. Not big of a deal for me since I don’t use the remote control, but it’s nice to have it around. (US server + updated app + latest firmware)

by Rachel_n_west

XiaomiHome has many features that are excellent. However it is not very user friendly. It can be a little confusing to try to set up your vacuum robot to complete certain tasks. I had to scour the whole app and spend over an hour getting to know where things were within XiaomiHome . If you don’t have some features set up, it won’t allow you to set up others. Then you have to back out and go find where those settings are. I do love all the features this vacuum can do and that you can go through an app, just wish it was easier to set things up and the understanding of what features are in what categories.

by /@294!:7.akficr

Love this little vacuum/mop. We have 2 cats and although I vacuumed with my dyson animal immediately before starting this vacuum it pulled enough dust and fur up to fill the dustbin. Our rug hasn’t been this clean since we got it. I’ve used it 3 times this week and we’re thrilled with it. Only reason for 4stars instead of 5 is ease if use with the phone. It’s not so easy to set up for those of us tech challenged folks in fact it’s still not set up. I happened on the the remote once when I was looking for something else and haven’t found it again now that I want to use it... the nice thing is we can just place it where we want to clean and press start.

by Soltannnnn

XiaomiHome is very good, but the main problem is that it does not show the monitoring videos of the day when the Internet access camera was cut off.
For example, a few days ago, the internet of my house was cut off. My camera was cut off and I was in another city, but the monitoring videos of that day was not shown and it showed the previous days, and I was very worried that something might have happened with Multiple contacts with telecommunications The internet problem was solved and I gained access to the cameras.

by Magic Bots

We love our roborock vacuums. We have one for our 1st floor and one for our second floor. Easy to setup and add to our Google home assistant. They run on a daily basis and keep our home vacuumed and mopped perfectly. Our home is 99.5% laminate flooring with the other .5% being rugs. With ease the s6 adjusts and vacuums the carpets. The apps new features are awesome letting you set no go zones and allowing you to break up rooms and name them. Top notch bot for a reasonable price with lidar nav. Meaning it doesn’t just roam it actually has a meaningful path it’s going to take so it’s more efficient during clean up. With a total of 3029 square ft to clean these bots get their daily work and do it well. Maintaining them is a breeze with XiaomiHome telling you everything you need to do and when it is time to do it! I would have loved to get the S5 max but couldn’t pass up the great price of the S6. If your looking for more of a mopping bot I would take a look at the S5 Max if that doesn’t matter the S5 and S6 are perfect additions!! So cheers to Jaunita and Juanito!! And thanks Roborock for making our days easier!!

by AdmfromFisher

Very satisfied with this robot vacuum cleaner. Much more intelligent than one of the earlier products I bought from another manufacturer five years or so ago that just traveled around the room like a drunken sailor until it’s battery needed charging. This one really maps out the room well, makes intelligent decisions how to split the job up, and the carpets look great, like it was mowed it in even rows. Especially like the iphone map feature where you can block areas, set up virtual walls. Great when mopping! That claims to be a beta test feature, but works pretty well.

by Janniebobannie

I so love my Roborock! “Gladys” amazingly does a great job getting up dog hair on my short haired dog, it’s easy to set up and I can set her to vacuum any room whenever it’s convenient. I haven’t used the mop feature yet, due to the odd shape of my carpeted area vs tile, but just have to map it out and find the time. I had another brand that stopped working after warranty was out and was NOT happy with it from the start. Gladys is still working strong…zero complaints here! Have had her over a year and it only got stuck once, which was my fault. You will love it!

by SnaveWinter

Problems with language... chinese it’s useless for International users.

I don’t know if the coders are dumb or just lazy, how difficult could be to add or change words on XiaomiHome ?.

Most of the xiaomi products come on chinese and don’t allow other idioms, the obstinacy of xiaomi it’s ridiculous on extreme, they sells on any country and just allow chinese on the manage of products and apps, they believe that are the only on the world or something? I understand that chinese or mandarin it’s talk for millions persons on the world, but the rest of us that use Xiaomi products don’t talk or understand chinese and we can buy ANY PRODUCT THAT XIAOMI CAN CREATE, so why don’t even add english like second language? Till when that STUPID procedure will be tolerated?.

by Juergenhu

It was frustrating that after the latest update the software refuses to launch at all. It seems the developer did not test the English version and it is still a total China product that does not care those who don’t read Chinese. It used to be OK and I had high expectations on Xiaomi, coz their products seems having good quality and looking good, but there are glitches and not necessarily user friendly in terms of software, English version. Seems the language barrier is a pretty big issue between the developer and their international users. It is time for any non Chinese to think about it twice before deciding to buy any xiaomi, if you are not going to start your Chinese class.

by AFive720

Overall, well designed app. It feels as if a lot of thought went behind it, I definitely prefer it to what iRobot has. However, there are a few layout issues that make operation hard. On iPhone XS Max, the home interface looks fine until you enter your Robovac interface. I have the e35 vacuum and XiaomiHome doesn’t account for the iPhone notch. Due to that, the top area of XiaomiHome looks pretty odd. But it also adds functionality issues as back and menu buttons touch areas are off. As a result, you need to tap all over the place in order to access those menus.

by Kohkane

I have no idea why there are so many bad reviews on XiaomiHome. I’m currently using it for the Roborock vacuum and XiaomiHome has been fantastic for that. It’s the only Xiaomi product I own, but considering they’re a Chinese company translating an app, I didn’t expect the English translation to be that great, and yes there some issues, but nothing that makes XiaomiHome difficult to use. XiaomiHome is updated frequently, and bug fixes come out quick. Using XiaomiHome to activate the vacuum, use zone clean up and track the vacuum works great too.

by Drossi

I just got my xiaomi vacuum robot and at first XiaomiHome crashed every time I tried to launch it. About a day later there was an update and now XiaomiHome works great. I registered the device in "other" since my country doesn't appear, downloaded the English voice pack, and it works great. I set a schedule for cleaning and even started it remotely a couple of times.
I get alerts and follow the progress online, change the vacuum setting etc.