京东到家 Reviews
Published by JD on 2026-05-16🏷️ About: 【新人专享】新人专享“满19减15元”，全场通用 【新鲜到家】新鲜果蔬、火锅食材极速为您送到家 【天天领券】每天都有超值优惠券等您领 【品类众多】涵盖生鲜、蔬菜、百货、鲜花、蛋糕、美妆、服饰、数码等最快1小时送上门 【包退包换】不满意可随时退换，带有"14天包退"标志门店售出的商品（含生鲜）均可 享受14天.
Is 京东到家 Safe to Use?
We Investigate the app owner's website (Jd.com), verify their legitimacy, and uncover hidden scams and complaints.
Overall Customer Experience 😎
🤬 Negative experience
66.8%
😎 Positive experience
33.1%
🫥 Neutral
0.0%
Is 京东到家 Safe?
京东到家 appears generally safe, but use with caution.
33.2/100
Is 京东到家 Legit?
京东到家 appears legitimate, though exercise caution.
33.2/100
Read 20 Customer Service Reviews 😠💢
4.8 out of 5
Disgusting
by Ourf
Canceled my order without any reason! Jingdong is as disgusting as that Liu qiang dong rapped a girl in USA.
Apple Pay
by X落叶纷飞x2014
Why remove Apple Pay？
Cheat, totally different from Jingdong
by SilviaSuomi
Goods can not be sent to your home at all, different from Jingdong logistical service. Everything depends on shop's owner, e.g. Customer can not apply for refunded when do not receive goods.
Time
by Unabletocan
Delivery sometimes takes too long
Awesome
by S M W
They bring groceries to my door at the push of a button. Enough said :)
I like this App
by Roxgiles
I like 京东到家
Good selection.
by Sassystassi
Only way it could be better is to support English language.
Buffie777
by Buffie777
Ugh
很好用的APP
by Gto282
It’s really usable!
Very Good
by Succuba0403
Best service...
Awesome
by Hgkuybk
Great service
Great app
by Emma&jojo
Good service, efficient!
Good serves I love it thank you:)
by Julia198
.....
Awesome for the foreigner in China
by Fiddlestix8705
If you hate going to the Chinese supermarkets with their non-sensical organization than this is 京东到家 for you.
So nice to stay home
by Dannidda
I hate to carry stuff and don’t have a car. I get anything brought right to me quickly. I love it.
Easy to use!
by Trickylily101
Nice app for me to use overseas!
So easy
by Committed2019
Even a foreigner can use 京东到家 with ease!
Awesome
by Crazy Enjoy
Easy to place order!
v convenient
by Squigsly
fast, easy and reliable, just how I like my apps. 真棒！
Accepted overseas payments.
by Runruncutie
I’m able to buy groceries for my parents in China from overseas. It makes it really convenient.
Is 京东到家 Safe? 🙏
京东到家 appears generally safe, but use with caution.
JustUseApp Safety Score for 京东到家 is 33.2/100.
This assessment is based on our NLP analysis of 784 user reviews.
Combined with the app store average rating of 4.8/5.
Safety Analysis
90.4% of users say app is safe 👍
90.4%
4.9% of users say app is risky 🚨
4.9%
4.7% of users have some concerns ⚠️
4.7%
Is 京东到家 Legit? 💯
京东到家 appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for 京东到家 is 33.2/100 .
This conclusion is based on analysis of 784 user reviews.
🔏 Privacy & Data Safety
京东到家 collected the following data from you:
-
Data Used to Track You:
- Identifiers
-
Data Linked to You:
- Identifiers
-
Data Not Linked to You:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Usage Data
- Diagnostics
How was your experience with 京东到家? Post a Review
Features
【新人专享】新人专享“满19减15元”，全场通用 【新鲜到家】新鲜果蔬、火锅食材极速为您送到家 【天天领券】每天都有超值优惠券等您领 【品类众多】涵盖生鲜、蔬菜、百货、鲜花、蛋糕、美妆、服饰、数码等最快1小时送上门 【包退包换】不满意可随时退换，带有"14天包退"标志门店售出的商品（含生鲜）均可 享受14天无条件退货服务 【联系方式】官方微信:jingdongdaojia，微信搜一搜：京东到家，关注京东到家视频号， 或官方微博:@京东到家 备注：1小时到家是指3公里以内的送达时效预估值，遇特殊情况，如车辆故障、恶劣天气、交通事故等原因，将会延迟。.
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Developer:
JD
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