Contact Urbane Cafe Support
Company Name: Urbane Cafe
About: We craft a casual yet discerning menu with refined local ingredients and blend
them into the tastiest dishes in a warm yet vibrant atmosphere. Every day we
make our focaccia dough in our scratch kitchens, and we bake it fresh constantly
in our open-hearth ovens right before your eyes.
Urbane Cafe Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Urbane Cafe
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Urbane Cafe Website
Privacy Policy: https://app.thanx.com/privacy/urbanecafe
Developer: Thanx
Can I trust Urbane Cafe app?
Protect your data and wallet. We investigate the developer's website (Urbanecafe.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Failure to provide service horrible business
by 8/20/22
I was rushing to work and I needed food. I decided to order food from Urban Cafe which was a huge mistake. I use their app and I ordered a salad. When I got to the business they did not have my order and it was not in the system. I tried to open my Apple Watch scanning inside the business in the app would not even upload so I was unable to view my order or show proof that I made my order. This is happened to me at least 10 times and I am so sick of this business and their app. If these issues don’t get corrected I will stop being a customer of Urban Cafe. I will be telling everybody I know about this situation on social media
Online ordering isn’t great
by Wow This Is The Hardest Part
Was advised by staff calling ahead to order was better method because app doesn’t push orders thru immediately. I ordered at 5:31pm and order wasn’t received until 5:45pm even though I selected ASAP as the order time. Fortunately I’m not in a rush but could tell this was a recurring problem for the staff and that it’s causing guests to be unhappy.
App also wasn’t clear about wether my order was placed and needed to check my email to confirm it had been placed.
Store staff and food are great - app is the shortcoming at the moment
Ok overall, but latest update is broken
by Help Me Choose A Nickname
After placing an order, the app gets stuck on the next page. No controls to go anywhere else, including back to the main screen. I had to force-kill the app and relaunch it just to see if my order went through.
I think the app may not be happy that I won’t allow it to send me notifications, but I have enough spam in my life already. I don’t need another chatty app bugging me with unnecessary messages. That shouldn’t prevent me from placing an order (an until the most recent update, it didn’t).
Have a Problem with Urbane Cafe? Report Issue
Why should I report an Issue with Urbane Cafe?
- Pulling issues faced by users like you is a good way to draw attention of Urbane Cafe to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Urbane Cafe customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Urbane Cafe.
