Company Name: Baller, Inc.
About: BallerTV is the top platform to stream youth sports! Featuring live streams,
replays, and highlights of the top youth sporting events in the
country.
IMPROVE SKILLS
BallerTV’s massive library of game footage allows
athletes, coaches, and parents to review game tape to help improve their game.
Listed below are our top recommendations on how to get in contact with BallerTV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BallerTV. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Baller, Inc.
50% Contact Match
Developer: Diamond Digital Group, LLC
E-Mail: help@help.ballysports.com
Website: 🌍 Visit Bally Sports Website
https://www.ballertv.com/legal-web#terms-of-use
I subscribed to Ballertv on Saturday, March 24th to see my granddaughter play volleyball in Las Vegas. I was hoping to get a free trial from the app, but it was not available. Never having seen my granddaughter play, I subscribed to least expensive plan, which cost me almost $50. After using the app for about two hours, I stopped watching because the feed kept stopping, the players were far away and difficult to see, and the referees' head was getting in the way. Considering all of these factors, I am requesting a refund for the money I paid for the subscription and would like to have it refunded to my credit card. Thank you, Mara Tupesis
I have the gold subscription, but it's only letting one person watch at a time.
Just cancelled as I did not authorize automatic renewal. Please refund the payment made a week ago.
my grandsons gamesare not being televised. I've paid twice; once for iphone and once for desktop access. I'd like a refund please. Thanks
I am being charged for a subscription that I have not authorized. I am assuming it is being renewed from my son using my credit card to purchase a subscription on last year. I need to cancel and be refunded. I need a contact for a live person so that I can cancel this. Please advise.
I logged in, paid and went to watch 2 games tonight. Neither of which were available. One they finally started the streaming 1/2 way through the game.. actually through most of the game. I TOLD them i was going to watch the 2nd game. Same problem. I'm sure its a deliberate decision on ballertv's part - to save on bandwidth. But i'm paying to watch a game. Either say that team won't be broadcast or broadcast them. And then one of the customer support people told me if i want to avoid missing the game i should follow them to get an sms. I DO follow them, and no sms UNTIL I ping customer support and they go through the process of starting the streaming. Currently trying to find a forum, like YELP to vocalize these issues. I doubt I'm the only one
How to delete a clip I save (that in) from the Clip Library
I am not able to watch all my grandaughters volleyball games. They are only showing clips not the whole game. For the amount of money I am paying I should be able to watch the whole game.
405-410-7160 I can tell you I need a phone call and especially not this BS of pay us $5. You streamed Redland Rendezvous. I am starting to look for a new platform. My reps don't answer the phone. You all want $5 to complain about something you still owe me money for--pure petty BS. Branden needs to call me here shortly--seriously or I will start contacting other tournaments and what I say WILL NOT be good!!
Can I purchase a Quarterly subscription and how much will it be? My granddaughter is playing in Myrtle Beach today and tomorrow, can I purchase it later and watch it later thank you
Need to watch game Columbus vs Marshall. HELP
I have been waiting since May 26th for an $80.91 credit I was promised. Now today my bank statement says you withdrew another $80.91 from our account. Maybee these two numbers you gave will help 368079 and 407799 requests for refund. This is as straight forward as it gets! Please get in touch immediately. You now owe me two refunds . No more charges are authorized at all
Purchased a livestreamed event only to find out that my sons game isn't being livestreamed only certain locations with in the tournaments have coverage. As i only have interest in his game I how do we rectify this?
by Panda4488
We bought the one month plan to try it out and to see our son play since we weren't able to make it. It buffered too much. Couldn't watch 1 whole minute without it buffering. The score was going up and down. Totally frustrating to watch. The app is a good idea but needs some of the bugs to be fixed. I'm glad we didn't buy a year membership. We want our money back!
by Frank Rizzo Does It Again
Looking to pay premium dollar but then get to watch maybe 15% of your child’s sports? Then this is the app for you! Streaming quality is horrendous. Some games they won’t even stream, even at a BallerTV sponsored tournament. Even better, they will stream a different team and say it’s yours. Saving clips is horrible. It takes up to a minute each one and then kicks you out of the even you’re watching to do it. Customer service is as poor as their livestream. You’ll get emails asking about your customer service experience while they didn’t do a single thing to correct any problems. Not worth a single penny.
by Losiii
This app is the OK. The issue is, they are usually late getting the games up and they end the stream the second the last point is scored. Translation, you are usually a few seconds behind the live feed which means you rarely get to see how the game ends. They immediately Kill the stream so they can “upload” the reply. That means you are constantly missing the end of games. I wish there was some comp so I could try a different offering.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →