Contact 1SpotMedia

Contact 1SpotMedia Support


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About: Smartphone version of the 1SpotMedia Content Service allowing access to Live and
On-Demand content from the RJR Communications Group, allowing you to enjoy
exclusive Caribbean content anywhere in the world. to fully use the app you need
to roll to one of our subscription option: One month subscription for 9.


 
  2025-02-18

1SpotMedia Customer Service πŸ’’

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Radio Jamaica Limited



Verified email ✔✔

E-Mail: 1spotmediadev@gmail.com

Website: 🌍 Visit 1SpotMedia Website

Privacy Policy: https://www.1spotmedia.com/#!/terms-and-conditions

Developer: Radio Jamaica Limited




Privacy & Terms:

https://www.1spotmedia.com/#!/terms-and-conditions






11 Most reported problems πŸ˜”πŸ’”

2.4 out of 5
Alice Waite
2025-03-25

I am Jamaican, living in Jamaica, but my account has my country as United States. Now I cannot watch Boys and Girls Champs without subscribing and I cannot update my account. please help

Derek Mills
2025-01-22

I paid for a 1 month subscription yesterday but still am not able to watch any content

Diana Dann
2024-06-28

Pay per view National Trials 6/27 There is constant freezing and buffering of the stream

Ervin West
2024-03-19

Hi support team, I purchased the early bird ticket for Champs on March 6th and I'm unable to view the Champsionship because there's no "already purchased" ticket under my profile. Very frustrated, please help!! Thanks, Ervin.

Latoya Edwards
2022-07-14

I have subscription but I am unable to watch

Hugh U G Heywood
2022-04-07

I'm having a problem seeing Boys and Girls Champs, to which I subscribe. I'm very frustrated, with the situation. How can I get a refund? ASAP.

Chantal Gayle
2021-08-06

Why am I not able to see the Olympics game?

Austin George Henry
2021-07-06

Why am I seeing only a blue screen for TVJ

Disappointed Customer

2022-06-23

by Tredbar1

This app deserves -0. I selected 1 because that was the lowest. They collect your money and give poor service. Always have trouble viewing the events. Can a tech company on Jamaica develop an app for track and field? I’m tired of contacting this support team.

Keeps on loading

2022-06-30

by πŸ’œπŸ‘‘πŸŽ€

Do not recommend to others!😀

Poor app

2022-07-07

by EnduquΓ©

It keeps on loading but without success.
Non-user friendly interface.
Would not recommend


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Why should I report an Issue with 1SpotMedia?

  1. Pulling issues faced by users like you is a good way to draw attention of 1SpotMedia to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a 1SpotMedia customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 1SpotMedia.


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