Contact Steak Locker Support
Company Name: Bruno Investments LLC
About: WORLD'S FIRST IN-HOME SMART DRY AGING FRIDGE
Steak Locker is a young startup
from San Diego that developed the first and only patented Smart Dry Aging Fridge
for high quality Steak & Charcuterie enthusiasts.
Steak Locker is combining
the best of old world dry aging techniques with sophisticated modern technology
allowing the consumer to control the process and save at least 50%-75% on
current retail dry age steak prices.
Steak Locker Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
3 Most reported problems 😔💔
Guess I’ll buy a temp gauge - ugh
by Bc-review
App or sensor? Which one is correct?
I don’t know - guessing the sensor doesn’t relay the right info. I’ll buy a temp and humidity gauge to place in locker just to be sure. And other than tracking battery level definitely not reliable! In other words, don’t bother with app! Would like Steak Locker to respond to my and everyone else’s questions and comments - you’d think that would be high on their list of to-do’s.
Here’s an example of an appropriate response: [we apologize for the poor performance of the app and sensor . . . We are developing a better and more reliable solution . . .
We will send the updated sensor which has been thoroughly tested free of charge . . . The app has been redesigned and improved as well . . . For your inconvenience, here is a voucher / pre-loaded credit card for $150 to purchase a primal cut from your local meat butcher . . .
JUNK
by Stewoif
This is the worst app in the store. Only able to use with 2.4 GHz wireless single band router and even if you are able to get the app connected to the internet, good luck figuring out what locker it’s connected to. My locker was set at 35 degrees and 70% humidity and the app said my locker was 79 degrees and 52% humidity. Disconnected and reconnected multiple times and read the same. Can’t control/change temp and humidity of locker from app. Worthless!!
$1500 Machine with the worst App
by Mothangel
It never seems to connect or provide accurate temp/humidity info. It used to be good to track your meat age but now the “add item” button is broken and crashes the app. So it can’t connect to display info and can’t add new items - not what I expected from a company that sells a $1500 dry ager. Beyond frustrating. Guess I’ll count days on a calendar.
Have a Problem with Steak Locker? Report Issue
Why should I report an Issue with Steak Locker?
- Pulling issues faced by users like you is a good way to draw attention of Steak Locker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Steak Locker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Steak Locker.
