ZigZag app not working? crashes or has problems?

ZigZag Status

Last Updated on 2020-05-11 by Ketchapp

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

50.0%

Something else

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problems reported in the last 24 hours

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1 Reported Issues: 😵🆘🛟🚨📢

Sonja

2023-10-13

Hi My zigzag app opens to the page that just says zigzag but goes no further Please help

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Common ZigZag Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ZigZag app on iOS and Android devices. Solve all ZigZag app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ZigZag iPhone Issues and Solutions

ZigZag iOS app crashes, not working, errors
ZigZag iOS app network issues
ZigZag on iOS has black/white screen

ZigZag Android App Issues and Solutions

ZigZag has errors/crashing/not working
ZigZag server network connectivity issues
ZigZag has black screen

ZigZag iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ZigZag app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ZigZag app crashes or not working on Iphone (iOS):

Close and restart the ZigZag app on iPhone
Update ZigZag app to the Latest Version for iOS
Uninstall and reinstall ZigZag iPhone app
Update your iPhone to the latest iOS version

Fix ZigZag on iPhone unable to connect to server/internet connection issues::

To resolve ZigZag network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ZigZag black/white screen (blank screen) on iPhone:

Follow the ZigZag iOS app troubleshooting guide Here →

ZigZag Android App Issues and Solutions

Fix ZigZag not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ZigZag app issues:

Force Stop the ZigZag App
1. On android, goto "Settings" » click ZigZag app. » click "Force Stop".

Update ZigZag to the latest version on PlayStore

Clear ZigZag App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ZigZag app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ZigZag.

Fix ZigZag unable to contact server/ ZigZag internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ZigZag » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ZigZag » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ZigZag on android.

Solve ZigZag black/white screens issue on Android:

Follow the ZigZag android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ketchapp, developers of ZigZag.

About this app

Just tap the screen to change the direction of the ball. Stay on the wall and do as many zigzags as you can! Try not to fall off the edges!