When I try to autorise it allows me to scan my Ausweis, but when it comes to send all scanned info from phone to the website it always fails. It shows me « Error code: Workflow_Preverification_error. Preverification failed »
I have followed for all stages that are listed on the official website of Bundesamt fur Justice (Germany) with 2 different phones and it showed all same errors, so the error is caused not by my side.
I have spend trying different ways and different algorithms to make this verification and get the reference that I need for 3 days and I am very disappointed in this application because it is THE ONLY WAY to get the reference certificate from Bundesamt fur Justice at the times of QUARRANTINE , when the physical access to their offices is restricted! I have no other way to get it other than AusweisAppBund.
I am looking forward for support and response, because all emails listed in app are not responding.