MSG+ Reviews

MSG+ Reviews

Published by on 2024-10-02

🏷️ About: MSG GO is a mobile app that allows users to watch live games and original programming of New York Knicks, New York Rangers, New York Islanders, New Jersey Devils, New York Red Bulls, and Buffalo Sabres. The app also offers video on-demand, game schedules, stats, and game alerts. It is available at no additional cost to subscribers of participating providers who receive MSG Networks as part of their pay television subscription.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
65.9%

😎👌🔥 Positive experience
18.8%

🙄💅🫥 Neutral
15.2%

~ from Justuseapp.com NLP analysis of 1,786 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Works decently when watching on my phone, on the go or even at home.

- Best sports app available.



Read 41 Customer Service Reviews 👿🤬😡😠💢😤

3.4 out of 5

Should be called MSG NO-GO!!

2022-05-28

MSG is absolute GARBAGE! Do not believe the reviews. Try streaming this on the Go right before a game and you will be extremely disappointed. As soon as you go into MSG is will seize up and not load a thing; just a blank black screen! I turned off my phone and also deleted MSG and the problems continue to persist on the go. If you are on wifi, it isn’t a problem but that defeats the whole purpose of MSG ! —Will remove this review when the issue is addressed because currently it is AWFUL!

Without a doubt the worst app I use regularly.

2022-06-29

I could go on and on about the horrible UI and UX, ridiculous Airplay issues, lack of functionality, terrible treatment of advertisers and customers on this platform… but at the end of the day the only thing you really need to know is that THE iPAD APPLICATION STILL DOESN’T HAVE LANDSCAPE SUPPORT. You can watch the video in landscape, but to get to any video content you need to rotate your iPad. In a video app.

I hate every second of using MSG and it single-handedly makes me loathe this app as a company. So, great job.

Update: It’s 2022

2022-07-30

and you can’t even offer a streaming app for FireTVs or other devices? crazy that these big corporate dummies still havent realized that if you make it difficult to watch something, not to mention watch something we actually pay for, we will find “other” ways to watch what we want where we want on what we want.

Anyone who gave more than 1 star is a bot

2022-08-31

This is the most tragic, piece of trash app I have ever encountered. No other video streaming constantly fails over and over again while streaming to your tv/chrome cast.

what’s the point?

2022-10-02

Can hardly ever watch games to even know if MSG works. In order to stream a game it must be being broadcast in the region. I live in upstate NY. this app will broadcast the Rangers on all their stations and even old games before showing live Islanders games. Really wish they’d find a new network.

Non-functional

2022-11-02

I try to watch games, it tells me to sign in, then I sign in and it tells me to sign in again, over and over… would be much easier if Dolan wasn’t a greedy weasel and would let other TV providers show knicks games.

Spotty at best.

2022-12-04

OK..Let's get the "good" part out the way first. When watching on my phone, on the go or even at home it works decently. However, don't try to use your phone for ANYTHING else.

I am not a cord cutter. Unfortunately I still pay a monthly bill to Cablevision.
this app Network looks terrible when broadcasting live on their regular channels. Watching Knicks or Rangers games isn't pleasant on their native resolution. That goes for most channels when watching on regular cable. I prefer to use my Roku TV and download all the channels, log in to my cable provider and stream my content.
Using AirPlay will be ideal IF it was reliable. When I'm connected, the stream looks waaaaay better than when I'm watching it on regular cable.
However, like other reviews have stated, it crashes OFTEN. I may get 10-12 minutes of action before it freezes. AirPlay is spotty at best.
Please this app, make this app GO an app we can download on Roku.

Horrible

2023-01-04

Cut the cord use MSG to stream commercials apparently since that’s the only thing that streams clear on air play. Find myself missing big plays during most games. Very frustrating fix this!

Doesn’t let me sign in with TV subscriber

2023-02-05

Every time I try to sign in with TV Subscriber account (Verizon) it just takes me to my Verizon account page and doesn’t enable me to watch any content. Broken and frustrating service

Disappointing

2023-03-09

Freezes a ton when air playing on a tv, and often times refuses to play live, instead playing on a 4ish minute delay. Miss a lot of action due to these issues

Horrendous AND not available on Apple TV

2023-04-07

Completely craps out ALL the time. Plus Apple refuses to let you download on your Apple TV yet you can download d it on your iPhone. It’s absolutely the dumbest policy and makes zero sense. Get with it already Apple!!!!

Would give 0 stars if possible.

2023-05-09

App keeps asking me to sign in with my tv provider over and over again. Literally cannot watch any game. Also, MSG has NEVER worked for me.

Please make a ROKU app!!!

2023-06-09

Dropping from 3 stars to 2 stars for my utter disgust and frustration in trying to actually get through a full game airplaying to a Roku tv. FAIL.

I love my Knicks and Rangers. MSG works decently well on my ipad or iPhone, but I really want to put it on my Roku tv. I often have the Knicks on one tv through the “cable” box and I have a 2nd tv I use to stream something else. The mirroring to Roku is shaky at best. I can stream multiple football games or Yankees games on YES… but without a dedicated this app Go app on Roku the streaming performance is spotty at best. I also have an extra tv in my family room that cannot have a box and is streaming only. Everything works great… except this app GO which doesn’t have an actual ROKU app and freezes and locks up constantly on airplay. PLEASE make a Roku app!

So glitchy!!!

2023-07-11

Constantly have to reset to watch
Probably 6-8 times per game
So frustrating

Pretty bad

2023-08-11

No Apple TV app, so you have to airplay from your phone. No landscape mode. Every video defaults to subtitles ON and you have to manually turn them off every time.

Edit: Subtitles come on by default every time when connecting this AirPlay to an AppleTV.

LANDSCAPE MODE!

2023-09-12

add the ability to view menus for the iPad on landscape view. Other than that 5/5

Great app

2023-10-14

The best sports app available!!!

Cool app

2023-11-14

Awesome app but for short cannon I liked the previous rewards instead of ice packs and luggage tags.

Its works for live games

2023-12-16

Dont know why so many complain. I’m able to watch the knicks game easily.

Please, change the commercials!!!

2024-12-18

This is the second review I have written for MSG since 2017. I love the Devils and watch when out of the area as I travel over 250 days a year for work. I have seen the same commercials year, after year, after year... Can we please get some more sponsors? Better yet, drop the commercials all together and put up a blank screen between segments or during commercial breaks. If I have to hear that RWJ Barnabas is curing cancer one more time I will destroy my iPad. Please, don’t do that to me. Trash the commercials, give me a blank screen.

App is faulty

2024-12-18

MSG is a major disappointment. It is advertised (heavily I will add) as a way to watch live games of teams that play on this app network. This is true for one of about every 10 games. Almost every time I open MSG I get an error message when tuning into a game: “Error: Unknown Concurrency Error”. No other feedback or options are available not hints at trouble shooting or what could be wrong. I have not been able to watch a single Rangers, Islanders or Devils game all season so far. As mentioned previously MSG is advertised heavily on the network as well as internet ads and billboards/posters around NYC. I’m thinking MSG creators or admins should focus more on getting MSG right than how many more advertisement platforms they can put this faulty product on. Any feedback from this app will be appreciated

Not a great streaming app

2024-12-18

The streams are choppy and often would skip. Each time you decide to restart the stream, it makes you watch the exact same commercial over and over again, which can be quite annoying. The new update (version 2.0) also no longer allows MSG menus to be displayed in landscape mode. Pretty annoying and obvious oversight since many people using MSG to stream games would do so on a tablet that is displayed in landscape mode.

Frustrating as hell

2024-12-18

MSG’s issues feel very dated compared to better streaming apps, like ESPN, NBC, TNT, etc. I’ve been using it for the last three Knicks seasons, and the same freezing, choppiness, and freeze-then-speedup nonsense is STILL occurring. Furthermore, they play the same exact three or four ads all season long, yet THOSE never seem to have streaming issues.

MSG needs a major facelift and an increase in network bandwidth. It’s so frustrating to use, and it’s ridiculous it’s still not available on the FireStick.

Update ad policy

2024-12-18

The streaming quality of MSG is hit and miss, overall it works much better than it used to.

The ad policy however is infuriating. Forcing you to watch the same ad every time a stream starts means it forces you to miss yet another 15-30 seconds of a game every time the stream crashes, which still happens frequently. Most streaming services moved away from this long ago, likely for this reason.

One simple fix.

2024-12-18

It is absolutely inexcusable to force-feed us an ad when signing into a game while the game is in progress. I missed a game-winning overtime goal because of this.

Seriously, we’re going to see your ads. We see them at regular commercial breaks during periods. We see them between periods. You even split-screen during breaks in-game to show us ads.

Try classing up your act a bit. Show some respect for the game and it’s fans by not pounding ads down our throats at every available opportunity, to the point that it literally interferes with watching the game.

Now it doesn’t play full screen

2024-12-18

As a Knick fan of 30 years I love MSG. I now have to rethink it because with the update version it doesn’t play full screen on my iPad it comes on in a small box now smh. Wish they would change it back I don’t care about the shirt cam or the new features added. I just want to be able to watch the team I love on my iPad in full screen. So if you have iPad good luck enjoying the game or maybe switch teams I’m sure the Brooklyn nets app play in full screen on iPad

Decent

2024-12-18

MSG is decent as far as streaming your favorite this app network teams on the go. However, given my experience with other sports apps it could be much better. First, there is no support for chromecast. Come on, guys. It’s 2018. Second, they make you watch a commercial every time you either open or even return to a game you have been watching. This can get annoying depending on how often you like to navigate away during a game. Lastly, there is no indication as to when a replay is/will be available and for how long. They just appear and disappear seemingly on a whim. Fix these issues, and I’ll update the review accordingly.

Feed

2024-12-18

Overall definitely a handy app. I can watch the games whenever i want. Only downside is the video feed freezes constantly or lags. Very frustrating. I have spoken with someone who monitors MSG to make sure everything runs smoothly. Apparently they do not see this issue on their end. However i have showed them the issue through videos, and they seem unable to fix it.

Good but needs updates

2024-12-18

It’s a good app. I’ve been using it for a few years now with no real complaints but it needs a few updates, badly. 1) The recent iOS software update no longer allows you to watch full screen on the iPad. That’s a quick and easy fix that needs to be attended to. 2) MSG should offer casting availability to Sony/Android/Google powered TVs. Overall positive experience with MSG but two simple updates are needed here which will go a long way.

Casting Feature?

2024-12-18

Hi there! Been using MSG for quite sometime and I do like what has to offer. I know nothing about how to make this happen, but can the powers at be add a casting feature to MSG ? I’d like to be able to cast it to my TV with Chromecast/Roku etc instead of having to connect my computer to my TV.

Note: Before you tell me to simply watch it on regular this app, I’ve been using my parents cable package to sign in as I don’t have cable myself.

Thanks very much. LGR!

Doesn’t work well

2024-12-18

I’ve tried MSG for over a month now. I’ve deleted it and uploaded it at least 4-5 times . Every time I try to watch a game live it tells to log in with my tv provide which is optimum.., ie signed in and it tells me again to sign in even though I’m fully log in when I go to look at the optimum app I can see my name and posted on the top right. Totally frustrating!!!

Give them a chance to make it right...

2024-12-18

I upgraded my DirecTVnow pkg to get this app so I could watch the sabres. I have yet to be able to watch a sabres game via DTVnow. It thinks I live downstate and gives me Isles games... BUT the MSGGo app is my savior. It was glitchy at first, but I contacted them via Twitter. They were SUPER responsive and got me an alternate login so I could watch that night’s game. A week later they’ve got it all fixed. I can airdrop it to my Apple TV. Not to my Roku TV tho :((( which is a bit of a bummer.

Update Forever loading issue fixed.

2024-12-18

I was excited to get MSG and watch live Sabres game. After I downloaded MSG everything worked well until the last update. Since then I go to watch a live event or show and I get to see a beautiful crystal clear ad for 30 seconds then a black screen with a bar that on top that says loading. I wait 1 minute, 2 minutes, 5 minutes, 10 minutes still loading? I have tried deleting and installing app again but still the same. I go to desktop site on my phone and I can view there so I know it should work with my login.

Update: This issue has been fixed after a few back and forth emails the problem was found and corrected. They were very responsive and the issue was corrected within 24 hours of my email being sent.

Misleading Reviews

2024-12-18

Maybe I’m just different but im currently at work right now and want to see the Knicks play and almost didn’t download MSG because of the poor reviews .. but it is very serviceable with great service . If you’re looking to stream games on the go then download , these reviews are honestly very misleading and its a shame that it doesn’t even have 3 stars but what do you expect from a bunch of spoiled New Yorkers lol

Robert Thomson
2024-05-23

If you are subscribing to get NY Ranger games Be advised that you will not get all of them, they blanked out the whole third round of the playoffs and now also the fourth. You will not get a refund. They tell you to request a refund thru the play store and they refuse to issue a refund also.

Timothy N Horan
2024-02-07

MSG+ is a low quality streaming service. The live game often freezes and the picture changes from crisp to fuzzy with regularity. There are no control functions (pause, rewind, fast forward) available during the live broadcast - all functions that are commonly available on every other streaming service.

Joseph
2024-01-14

Complete and utter trash. Doesnt matter anyway because they never air the devils anyway. Which is the only thing I want to watch on their garbage network.

Allen
2023-12-28

It works fine if you stream to your phone, but if you try to use it with anything else (including Chromecasting to a smart TV), it is completely unusable. Their old app was perfectly fine. How is the new one so much worse?

Maria Maese
2023-11-09

Worst app I’ve ever used. $30 a month and it is not compatible with smart tv. I have to watch the rangers on an iPad. App sucks. Fix the problems MSG!!!

John Columbia
2023-03-04

I am a life long Knick, Islanders fan who also watches Devil games. I bought a 2k dollar top of the line OLED tv and MSG network is hands down thw worst picture of any sport channel. I have Optimum it looks awful so I am trying a free trial of Fubo amd its just as pixelated and fuzzy looking. Also saw they are now wanting to charge 29.99 a month for a new streaming app! They need tl get their game right cuz its criminal how poor it is.

Joann Cotton
2022-06-23

Just wanted to compliment a worker from the Chicago theater her name is Tenisha Pullman, and I have been thinking about how she made my experience there unforgettable with her help and services, thank you for employing such a great person



Is MSG Safe? 🤗🙏


Yes. MSG+ is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,786 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.4/5 . Justuseapp Safety Score for MSG Is 22.2/100.


Is MSG Legit? 💯


Yes. MSG+ is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,786 MSG+ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MSG Is 40.2/100..


Is MSG+ not working? 🚨


MSG+ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
MSG+ Monthly Subscription $29.99
MSG+ Pay Per Game $9.99
MSG+ Monthly Subscription $29.99
MSG+ Monthly Subscription $29.99
MSG+ Monthly Subscription $29.99
MSG+ Yearly Subscription $309.99
MSG+ Monthly Subscription $29.99
MSG+ Pay Per Game $9.99
MSG+ Pay Per Game $9.99
MSG+ Monthly Subscription $29.99


How was your experience with MSG+? Post a Review




Features

- Multitasking with Picture in Picture

- Live NY Knicks, NY Rangers, NY Islanders, NY Devils, Buffalo Sabres, & NY Red Bulls Games

- Video On-Demand: Full Game Encores, Game Highlights, Expert Analysis, and Original Programming

- Stats: Full statistics while you watch the game. Watch in portrait view!

- Game Alerts: Set alerts & reminders so you never miss the game!

- Game Schedules: View upcoming matchups

- Chromecast: Cast MSG GO on your Chromecast device to watch live games and original content on your TV!

- Supported Devices: Smartphone, tablet, computer

- Turn on Location Services: MSG GO uses location services to determine what content you’re eligible to view.

- Free of charge, just sign-in with your TV provider Login & Password

- Pick your favorite Teams & Set reminders

- Terms of Use: https://corporate.msgnetworks.com/terms/

- Privacy Policy: https://corporate.msgnetworks.com/privacy/

- For assistance, email us at [email protected]

  Customer Service/Support
Developer:
MSGN Holdings, L.P.

Contact e-Mail:

Website: