Are you having issues? Select the issue you are having below and provide feedback to Back-Up Care.
- Unreliable service for finding backup care
- App is not user-friendly
- Some users have had issues with the app in the past
- Long wait times for phone support
- Login issues and unreliable app performance
Complete guide to troubleshoot Back-Up Care app on iOS and Android devices. Solve all Back-Up Care app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bright Horizons CC LLC, developers of Back-Up Care.
E-Mail: feedback@brighthorizons.com
Website: 🌍 Visit Back-Up Care Website
Privacy Policy: https://www.brighthorizons.com/privacy
Developer: Bright Horizons Family Solutions, Inc.
Whether your regular caregiver calls in sick, your child has a school holiday, or you’re transitioning back to work from parental leave, the Back-Up Care app is your easy, time-saving solution to managing family care challenges while on the go. *Please note: Your employer must participate in Bright Horizons Back-Up Care in order to use BackUpCare. Bright Horizons Back-Up Care™, a benefit available to you if offered by your employer, can give you peace of mind, providing replacement care when regular arrangements fall through. As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app. Family care emergencies can disrupt your whole day. Not all employers who participate allow the use of BackUpCare. Now the program is in the palm of your hand! Please contact your human resources department for information on benefit availability.