Contact HUD Hookup App Support

by BloodRage4

I’ve been using HUD for a little bit and I can say it’s a good idea that’s poorly executed. The first thing that bothers me the greatest is the amount of scammers on this site, I’ve gotten multiple “chats” in a short period of time all being scammers. Another problem I have is you can’t delete conversations with other people, so those scammers are just going to be sitting in your inbox. They are also pretty shady with premium and purchasing packs, trying to get you with a “free trial”, but once you do sign up if you don’t cancel within the timeframe you will be charged. If you also cancel your “free trial”, you instantly lose it. Also, if you guys are worried about being charged all you have to do is go to your settings>iTunes & App Store >go to your Apple ID(you might need to login first)>Subscriptions> you will see the hud app click on that and cancel subscription. You can also just browse for free without starting your trial, but there isn’t much worth. Another thing is the interface is pretty confusing, once you click on a profile to leave the profile you click the middle right button over the classic top right button. Deeply dissatisfied with hud and probably will just stop using it.

by Goldenwhisp

To the people behind the scenes. I’m a respectful guy so don’t be offended by my 3 stars. I’ll begin. I was able to see my viewers for an hour and found 5 matches. More than the total of having the app for months. I closed the app and reopened it to find that all my matches disappeared. I was very disappointed. I believe the app itself is great and possibly worth the money. I even took the time to fill out the survey to see the company grow better. I understand that coding is a difficult and expensive process but there are many times that my matches disappear. And I know it’s not people I matching me because it happens in a split second. Trust me. There’s also a perminant notification that won’t go away. A clever marketing technique to keep you opening the app. I however think it’s more annoying and getting my hopes up rather than clever. Honesty is the best thing and that’s why dating apps are made. Your mission should be straight forward and not get people’s hopes up with fake notifications or matches that disappear in the hopes that you can get them again if you keep going.

by Robewel6

The app is broken in so many ways. Start with the main one messaging. Well 99% of the time expect it to be gone. I’m talking about all the way down to tech support saying your photo isn’t verified and any of their basic messages. So you want to find matches but can’t see if anyone messaged you go figure on why I rate this app so low. Then when you do contact Hud App Support no one responds. They’ll probably respond here but let’s be honest they need to fix the bugs and respond to people they have in the app at the time versus after the fact. Now photo verification is a joke. Connect your Facebook take a Live Photo in a random pose they give you get it denied. Take a photo right then and then try to verify again and it’s also denied. So Apple can design a phone that can see that it’s me over years but this app says my face isn’t me 2 minutes later. Yup they got me tons of plastic surgery and forgot I stuck a bunch of pepperoni to my face in those 2 minutes.... I think you get the point by now this app is just broken. It needs a MAJOR OVERHAUL. There are so many other better apps available try those and leave this one alone.