Contact Qobuz Support

I’m only writing this to hopefully help the developers out, because I think they’re on to something. I’ve recently been testing a ton of music streaming apps. All of the big names. This one, has some huge pros and also some huge cons. First, out of all of the streaming services I tested, I liked the sound quality of this one best. Actually by a lot. I played everything from Tool to NF and everything just seemed to sound better than any of the other services. However…. Out of all of the music streaming services I’ve tested, this one is the buggiest. Just within 3 days of testing, I had multiple songs just refuse to play, some songs would studder in the middle, and then forward to the next song. I ran into this type of thing quite often, whether using WiFi or over a strong cellular signal. It’s for this reason that I cannot use Qobuz at this time. Just too many issues with playback. Also, there are no lyrics, if you’re into that kind of thing. Sound quality is so good that it’s ALMOST worth overlooking the other issues… but not quite. I’ll check back in 6 months or so and see if anything has been fixed.

Every time I bring up the app after minimizing it, it displays the history page. It should remain where it was when I minimized it. I’m tired of swiping every time I return to the app. Please fix this. UPDATE: As of January 10, 2022, after updating the app, this issue persists. I am SO tired of this. Even though I always display the “Listening” page when playing, every single time I minimize and then bring the app back up, it has reverted to the “History” page. Why, for the love of God, can this app not stay the way I left it when I minimized it? FIX THIS, QOBUZ. If I minimize the app on the “Listening” page, it should STILL BE on the “Listening” page when I bring the app back up! Why is this so hard for you? FIX IT!! I promise to raise my rating when you do.

This application encounters so many errors when streaming hi-res both on my iDevice as well as my PC. I've complained to Qobuz directly, and they give me the run around to other products like Audirvana without acknowledging the serious faults with their hi-res streaming capability. I am definitely considering one of the other hi-res services because Qobuz on my iProducts and the Qobuz PC application have just been terrible and leaving me in fear every time I do anything on my iDevice that my action will trigger Qobuz hi-res streaming to malfunction rather than continue seamlessly in the background as it should and as I expect as a paying customer. I have found that streaming via a VPN versus direct connection from my home IP greatly reduced the likelihood that hi-res streaming malfunctioned, but then there are still significant errors with the application otherwise. I will say that CD quality is solid - I have not encountered any issues with CD quality. Fix your lackluster hi-res streaming experience and your pretty but buggy applications, Qobuz. For the sake of Christ, don't tell me to buy some other product to use your product.